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Rubin Ferreira
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Rubin Ferreira | Page 3
General Sales Manager rferreira@criswellauto.com
Criswell Nissan
19574 Amaranth Drive
Germantown, MD 20874
49 Reviews
General Sales Manager (301) 825-5993 rferreira@criswellauto.com
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49 Reviews of Rubin Ferreira
February 21, 2024
The Criswell team did a fabulous job! They got me to the rate and payment I was looking for. Very transparent and honest about their business. Edwin did a wonderful job at helping me pick They got me to the rate and payment I was looking for. Very transparent and honest about their business. Edwin did a wonderful job at helping me pick out my frontier and went above and beyond to make sure I got excellent customer service! More
by Alex F.
Other Employees Tagged: Edwin Hernandez
Helpful 
February 11, 2024
Edwin and Ruben stay open for me to get my new car. They were so knowledgeable and professional about the whole process. Thank you gentleman! They were so knowledgeable and professional about the whole process. Thank you gentleman! More
by Renattanewby
Other Employees Tagged: Edwin Hernandez
January 16, 2024
Crisswell Nissan provided my best experience in car buying ever. The staff was friendly and knowledgeable. Enrique, the sales consultant, explained all the features of my vehicle in detail and answered buying ever. The staff was friendly and knowledgeable. Enrique, the sales consultant, explained all the features of my vehicle in detail and answered any questions I had. It was truly a pleasant experience. More
by rbrunner12801
Verified CustomerOther Employees Tagged: Al Ransome, Enrique Sotelo , Khrystie Zhang
January 15, 2024
They promised to order floor mats for me, but it has been a month since I bought the car. And nobody gave me a phone call to explain why I had to wait so long. a month since I bought the car. And nobody gave me a phone call to explain why I had to wait so long. More
by zlduan2022
Other Employees Tagged: Elizabeth Velasquez
January 08, 2024
Friendly and attentive staff - all the portions of purchasing a car were done in a timely manner. purchasing a car were done in a timely manner. More
by SS
Other Employees Tagged: Enrique Sotelo
January 03, 2024
I knew exactly what I wanted. They processed the paperwork semi quickly. I was called and texted multiple times a day for 2 weeks to come in and take a survey. The manager left tw They processed the paperwork semi quickly. I was called and texted multiple times a day for 2 weeks to come in and take a survey. The manager left two voice mails asking me to take a survey for free gas and coupons. Then added I need to re sigh some paperwork. Pretty annoying. I needed a new car and all they did was process the paperwork. The finance guy did more. Not sure what I can review the “salesman” on. More
by NICK_DEVETT
Other Employees Tagged: Edwin Hernandez, Eric Engram
January 01, 2024
We are a Criswell Nissan family - we previously purchased two cars from them, and just purchased a third. We also have all of our service and maintenance performed at Criswell Nissan. For the purchase two cars from them, and just purchased a third. We also have all of our service and maintenance performed at Criswell Nissan. For the purchase of our recent car, we worked with Elizabeth who was outstanding. Elizabeth's knowledge, expertise, and enthusiasm are evident. She knew every aspect of the car, and I believe she went above and beyond to ensure that I had all the information I needed to make an informed decision. Her exceptional customer service made me feel like a valued repeat customer, and she reached out to me on a couple of occasions after the purchase to ensure I knew how everything worked and that I was happy with the purchase. While Elizabeth was with another customer when I returned a couple of days later with some questions, her colleagues Enrique and Wayne were extremely enthusiastic and helpful to answer my questions in her place. When it came time to hand me off to Rubin the Sales Manager, I felt Rubin did a good job explaining the different deals and options for financing the car. He ensured there would be no surprises when I was handed off to sign the financing paperwork. Bottom line is I am very grateful for the team effort and very happy with my purchase. More
by Troy
Other Employees Tagged: Wayne Crabbe, Enrique Sotelo, Elizabeth Velasquez
December 30, 2023
Very professional on how he explains things and negotiates. Great salesman for sure. Easy to work with. negotiates. Great salesman for sure. Easy to work with. More
by ronaldtwalker
Other Employees Tagged: Ericka Escobar, Enrique Sotelo
December 30, 2023
The worst experience ever ! The service advisor Ericka has a nasty attitude! The service manager Duece doesn’t take responsibility for his employees actions. Didnt even want to The service advisor Ericka has a nasty attitude! The service manager Duece doesn’t take responsibility for his employees actions. Didnt even want to address the condescending Tone I was spoke to in by the service advisor. More
by NICOLEPCHASE
Other Employees Tagged: Al Ransome, Ericka Escobar, Enrique Sotelo, Elizabeth Velasquez , James Cook III
December 30, 2023
While my salesman was helpful the management did not follow through. I was told I had manuals for my used car and they weren't in the vehicle. I asked for them and was told to Google it. They said I h follow through. I was told I had manuals for my used car and they weren't in the vehicle. I asked for them and was told to Google it. They said I had floor mats then didn't include the drivers side. More
by 2023.LAURACHRIS
Other Employees Tagged: Edwin Hernandez
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