Rubin Ferreira
Rubin Ferreira at Criswell Nissan
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Rubin Ferreira | Page 3

General Sales Manager rferreira@criswellauto.com

Criswell Nissan

19574 Amaranth Drive
Germantown, MD 20874

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4.7
49 Reviews

General Sales Manager (301) 825-5993 rferreira@criswellauto.com

4.7

49 Reviews

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49 Reviews of Rubin Ferreira

February 21, 2024

Dealership Rating
Employee Rating

The Criswell team did a fabulous job! They got me to the rate and payment I was looking for. Very transparent and honest about their business. Edwin did a wonderful job at helping me pick More

by Alex F.
Recommend Dealer
Yes

Other Employees Tagged: Edwin Hernandez

Feb 22, 2024

Criswell Nissan responded

Customer satisfaction is important to us, and it's wonderful to know you were satisfied with your vehicle buying experience. Our top notch team is always happy to help with any of your automotive needs, and we welcome you to reach out if we can be of service to you in the future.

February 11, 2024

Dealership Rating
Employee Rating

Edwin and Ruben stay open for me to get my new car. They were so knowledgeable and professional about the whole process. Thank you gentleman! More

by Renattanewby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edwin Hernandez

Feb 12, 2024

Criswell Nissan responded

Our staff is committed to providing a standout car buying event, and it's great to see we could really help you out! Don't hesitate to reach out if we can be of further assistance.

January 16, 2024

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Employee Rating

Crisswell Nissan provided my best experience in car buying ever. The staff was friendly and knowledgeable. Enrique, the sales consultant, explained all the features of my vehicle in detail and answered More

by rbrunner12801
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Ransome, Enrique Sotelo , Khrystie Zhang

Jan 17, 2024

Criswell Nissan responded

Awesome! Thanks for allowing us to help with this important purchase. We welcome you to reach out if you have any other questions about the features of your new vehicle.

January 15, 2024

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They promised to order floor mats for me, but it has been a month since I bought the car. And nobody gave me a phone call to explain why I had to wait so long. More

by zlduan2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Velasquez

Jan 17, 2024

Criswell Nissan responded

Thank you for bringing this to our attention. All feedback is important to us, and your comments have been shared with our management team for review. We truly hope this issue is resolved quickly and to your satisfaction.

January 08, 2024

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Employee Rating

Friendly and attentive staff - all the portions of purchasing a car were done in a timely manner. More

by SS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Enrique Sotelo

Jan 09, 2024

Criswell Nissan responded

Our goal is to provide an excellent car buying event, and it's great to know you were pleased with your experience. We hope to be of service to you again in the future.

January 03, 2024

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I knew exactly what I wanted. They processed the paperwork semi quickly. I was called and texted multiple times a day for 2 weeks to come in and take a survey. The manager left tw More

by NICK_DEVETT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Edwin Hernandez, Eric Engram

Jan 05, 2024

Criswell Nissan responded

Thank you for sharing this feedback. We hope you'll keep us in mind for any future automotive needs.

January 01, 2024

Dealership Rating
Employee Rating

We are a Criswell Nissan family - we previously purchased two cars from them, and just purchased a third. We also have all of our service and maintenance performed at Criswell Nissan. For the purchase More

by Troy
Recommend Dealer
Yes
Jan 02, 2024

Criswell Nissan responded

Congratulations on your newest Nissan! We're thrilled to see you can depend on the top notch team at Criswell to provide for all of your automotive needs. We look forward to seeing you soon and welcome you to reach out with any additional questions.

December 30, 2023

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Very professional on how he explains things and negotiates. Great salesman for sure. Easy to work with. More

by ronaldtwalker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ericka Escobar, Enrique Sotelo

Jan 02, 2024

Criswell Nissan responded

Our staff is dedicated to delivering a great vehicle buying experience, and we sincerely appreciate knowing you were satisfied with the results of your purchasing process. Don't hesitate to reach out if we can help in any other way.

December 30, 2023

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Employee Rating

The worst experience ever ! The service advisor Ericka has a nasty attitude! The service manager Duece doesn’t take responsibility for his employees actions. Didnt even want to More

by NICOLEPCHASE
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 03, 2024

Criswell Nissan responded

We strive to provide an outstanding service event and regret this was not your experience. Your comments have been shared with our management team for review and we truly hope you'll consider giving us another chance to provide a better interaction.

December 30, 2023

Dealership Rating
Employee Rating

While my salesman was helpful the management did not follow through. I was told I had manuals for my used car and they weren't in the vehicle. I asked for them and was told to Google it. They said I h More

by 2023.LAURACHRIS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Edwin Hernandez

Jan 05, 2024

Criswell Nissan responded

We appreciate your feedback and are sorry to see we did not meet your expectations. We apologize for any inconvenience and welcome you to reach out to our sales manager if you would like to discuss the details of this car buying event.

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