Rui Tome

I wish there was a zero rating. They don’t deserve a one. My GF and I have been communicating with the dealer for days. We were waiting for a call back from the sales manager as we were working out the fin My GF and I have been communicating with the dealer for days. We were waiting for a call back from the sales manager as we were working out the final details on the purchase of a used Q3. He never called back but we were assured by the sales rep that our appt is on. We had an appt for 2 pm and showed up promptly with a bank check in hand. After waiting for approx 15 min we were told sorry the vehicle has been sold yesterday! We drove down specially to buy this car. They didn’t even apologize! Didn’t offer other cars. Rude and disrespectful. Should have at the very least called us to let us know the car has been sold and not waste our time. This place is a disgrace to the Audi brand. I will filing a complaint with Audi corporate as well as car dealer ratings websites. I hope they get penalized! More

Helpful 0

Report | Print

Fast and pleasant. This the the 2nd vehicle I purchase at DCH Audi within one year. I went into DCH for a oil change and left with a second vehicle. Rui tome, the s This the the 2nd vehicle I purchase at DCH Audi within one year. I went into DCH for a oil change and left with a second vehicle. Rui tome, the sale manager make the purchase process quick and Pleasant. ( No xx) More

Helpful 0

Report | Print

Excellent and exceptional service Amazing service from Leo, this is the second time he helped us with the lease of a vehicle . I highly recommend him to anyone, he is knowledgeable and Amazing service from Leo, this is the second time he helped us with the lease of a vehicle . I highly recommend him to anyone, he is knowledgeable and cares for his customer. The finance person was also very nice . More

Helpful 0

Report | Print

Great team and excellent customer service. Very responsive and took care of our needs. Showed us several cars for test driving and fully responded to our questi and excellent customer service. Very responsive and took care of our needs. Showed us several cars for test driving and fully responded to our questions. More

Helpful 0

Report | Print

Great experience Dealership was attentive to all my needs and knowledgeable with the information with the car. I was very pleased with my sales person Ashish. He was Dealership was attentive to all my needs and knowledgeable with the information with the car. I was very pleased with my sales person Ashish. He was great. He was up front and direct. Great experience. More

by ernster16 Verified Customer Verified Customer

Helpful 0

Report | Print

Awesome! Ashish was great! very informative, professional, I would recommend him to anyone that asks me where to purchase an Audi. his other team members were Ashish was great! very informative, professional, I would recommend him to anyone that asks me where to purchase an Audi. his other team members were great in the assist as well. Millburn Audi is my new dealership! More

by yankeefanvinny Verified Customer Verified Customer

Helpful 0

Report | Print

Worked hard to get me the car that was right for me. Gave me the best price on my lease by far. Very friendly patient and knowledgable staff. Gave me as much time and test drives as I needed until I coul Gave me the best price on my lease by far. Very friendly patient and knowledgable staff. Gave me as much time and test drives as I needed until I could make my decision. Worked with me to get me the best deal possible and the right car for me. More

by rryduchowski Verified Customer Verified Customer

Helpful 0

Report | Print

Quick and Direct Found a car I liked at this dealership and called them up. I asked for sales and got in touch with Jake. I asked direct question and got direct answer Found a car I liked at this dealership and called them up. I asked for sales and got in touch with Jake. I asked direct question and got direct answers, there was no pressuring to come in. I asked for the total out the door cost, estimated payments, and flexibility in pricing. Got quick answers on the phone right away, with no call backs. Once I was satisfied with the price after a little negotiation I informed them that I would be in the next day and at what time. When I got there I viewed and drove the car and everything was as described. The paperwork as already for me and most importantly the price was exactly as discussed. Very professional and straight forward. A nice change compared to many dealers who play games and skew information and numbers. Would recommend this place to anyone looking for an Audi. More

by vladv Verified Customer Verified Customer

Helpful 0

Report | Print

Another outstanding purchase This is my sixth vehicle purchases from DCH. I have always been entirely satisfied with the experience. Joe Sasso has been the continuity and without This is my sixth vehicle purchases from DCH. I have always been entirely satisfied with the experience. Joe Sasso has been the continuity and without him it is not as clear that I would continue to purchase Audi’s. More

by jfzweig Verified Customer Verified Customer

Helpful 0

Report | Print

Excellent, Professional, Timely, Quality The Service Team at DCH Audi is always focused on you, the customer and your service needs from end to end. They have tenured, high quality, professi The Service Team at DCH Audi is always focused on you, the customer and your service needs from end to end. They have tenured, high quality, professional personnel at every position in the dealership. I always recommend DCH Audi to my friends and family. More

by KEN.BRUSCA Verified Customer Verified Customer

Helpful 0

Report | Print