Ruth Ham | Page 3

The customer service at the Akron/Canton Lexus dealership is exceptional. Mike was a pleasure to work with. is exceptional. Mike was a pleasure to work with. More

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Mike and the team at Akron-Canton Lexus were very friendly and helpful through the entire buying process. friendly and helpful through the entire buying process. More

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I really did not work with Jennifer. I ordered my car with Ruth Ham 10/12/24. Ruth would call sporadically about other Rx 350H that became available. I waited until my choice came in and I ordered my car with Ruth Ham 10/12/24. Ruth would call sporadically about other Rx 350H that became available. I waited until my choice came in and picked up my vehicle 1/31/23. Ruth had moved to another position but was there when I got my car. I am so glad I waited for the vehicle I wanted. I had ordered all weather mats when I ordered the car. I reminded several individuals about the mats but still they were not available at the time I picked up the car. They were ordered and arrived within a week. This is not my first Lexus purchased at Akron Canton Lexus. Both my husband and I have been satisfied with the service we have received over the years. One recommendation would be to fix the car wash as it is always broken. In fact, I was going to bring my car in for a car wash February 19 but it was not functioning. More

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A dealership is all about its people. And with folks like Jennifer Royce and Ruth Ham, you got a winner in Akron. This was a completely remote purchase, I had never done one, and it was a And with folks like Jennifer Royce and Ruth Ham, you got a winner in Akron. This was a completely remote purchase, I had never done one, and it was a major purchase and a major decision. What made it easier is the immediate response and friendly nature of Joyce. She got back to me quickly, no matter how ridiculous my questions were. She provided me all the details, specs, price information, and other things I needed courteously and thoroughly. I would never have made this purchase with Akron Lexus (which is an hour and a half from where we live in Pittsburgh) if Joyce didn’t make me feel like I was in trusting hands. Then, when the time came to dot the i’s and spend the bucks, Ruth was also prompt and courteous and walked my wife through some complicated financial stuff such as wiring the money and taking care of all the taxes. I hope this review gets to the right people, the other survey I filled out was not as accurate. Did it too early in the morning! Thank you, I would do business with Akron Lexus again. More

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This is my first Lexus purchase and it has been a wonderful experience. Kari was so thorough during the test drive she took the time to show us every feature of the car. She and the entire management wonderful experience. Kari was so thorough during the test drive she took the time to show us every feature of the car. She and the entire management team were easy to work with. More

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Lexus is a great dealership and everyone is friendly and ready to help their customers for maintenance and purchasing a vehicle. ready to help their customers for maintenance and purchasing a vehicle. More

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Working with Mark Stacy and Akron Canton Lexus was an awesome experience.Everyone was so helpful and kind, And went out of their way to make you feel comfort. Mark thank you for the great experience buy awesome experience.Everyone was so helpful and kind, And went out of their way to make you feel comfort. Mark thank you for the great experience buying our first Lexus! More

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Beautiful facility. Sales/Finance associates were very knowledgeable and professional. Over all excellent experience. Lexus Akron/Canton is the best car buying experienc Sales/Finance associates were very knowledgeable and professional. Over all excellent experience. Lexus Akron/Canton is the best car buying experience I’ve ever had and i will be back for my next car. Shelley has earned my business! More

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The dealership, particularly Ruth, was very knowledgeable, courteous, and addressed and resolved any needs and concerns. knowledgeable, courteous, and addressed and resolved any needs and concerns. More

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Ruth sent emails inquiring about my concerns and any must-haves. Then I made a trip to the dealership, and Ruth showed such an interest in finding the right car for me. She was professional, listened, must-haves. Then I made a trip to the dealership, and Ruth showed such an interest in finding the right car for me. She was professional, listened, and communicated well. She kept me updated and was so nice to work with. More

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