STEPHANIE SPANGLER
STEPHANIE SPANGLER at Southern Ford
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STEPHANIE SPANGLER | Page 2

ASM

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.9
133 Reviews
4.9

133 Reviews

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133 Reviews of STEPHANIE SPANGLER

May 06, 2024

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Employee Rating

Excellent service and very friendly atmosphere. Everything went right. Was treated exceptionally well. Would recommend More

by WARREN.EDWIN172
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Recommend Dealer
Yes
May 08, 2024

Southern Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 06, 2024

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Stephanie and team were great. Highly recommend southern ford service department. Thorough and quick service. More

by STEFFIEROSE10
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Recommend Dealer
Yes
May 08, 2024

Southern Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 05, 2024

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Great team, providing great service! If you’re new to the area, or looking for a dealer, this should be your home for sales and service! More

by Not the GM
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Recommend Dealer
Yes
May 08, 2024

Southern Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 04, 2024

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Not sure the diagnosis was correct. Was told the noise was normal. Was told it was air escaping from the turbo during initial start up in the morning. All the information I have read an More

by JMILTY1
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Recommend Dealer
Yes

Other Employees Tagged: JON CONWAY

May 08, 2024

Southern Ford responded

We have forwarded your comments to the General Manager of the dealership.

May 03, 2024

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Excellent service from beginning to end. The staff were extremely helpful and pleasant to work with. More

by STORMYBEAR29
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Recommend Dealer
Yes
May 03, 2024

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 03, 2024

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Jon has always been great in taking care of all my vehicle maintenance needs. Prompt and courteous service..! More

by MINH.STARZEWSKI
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Recommend Dealer
Yes

Other Employees Tagged: JON CONWAY

May 03, 2024

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 03, 2024

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Stephanie is a true Ford/Lincoln Ambassador. She understands her customers and their needs and is superb at keeping us informed. I would definitely hire Stephanie for any position that involved More

by John Brannis
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Recommend Dealer
Yes

Other Employees Tagged: I didn’t catch their names ,but the gentlemen who brought the car around and found the Uber driver and the gentleman who checked me out for payment are both true professionals.

May 08, 2024

Southern Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 01, 2024

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Very courteous, and helpful. It's always a delight to bring my Lincoln in for service. More

by CHRTATER
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Recommend Dealer
Yes
May 02, 2024

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 01, 2024

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Employee Rating

The dealership was very helpful and were able to help and answer questions in a timely manner. More

by Brittany J
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Recommend Dealer
Yes

Other Employees Tagged: CLAYTON WALKER

May 02, 2024

Southern Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 01, 2024

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Employee Rating

Very quick and professional. Got the job done the same day I called to make the appointment More

by wmroman_33
Service Price Transparency
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Recommend Dealer
Yes
May 02, 2024

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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