133 Reviews
Write a Review133 Reviews of STEPHANIE SPANGLER
May 06, 2024
Excellent service and very friendly atmosphere. Everything went right. Was treated exceptionally well. Would recommend Everything went right. Was treated exceptionally well. Would recommend More
Other Employees Tagged: JEFF DOBSON, ALICIA CHAPMAN-JONES, JON CONWAY, EDWIN WARREN
May 06, 2024
Stephanie and team were great. Highly recommend southern ford service department. Thorough and quick service. Highly recommend southern ford service department. Thorough and quick service. More
Other Employees Tagged: JEFF DOBSON, ALICIA CHAPMAN-JONES, JON CONWAY, EDDIE MARSHALL, QUERIDA WILLIAMS, EDWIN WARREN
May 05, 2024
Great team, providing great service! If you’re new to the area, or looking for a dealer, this should be your home for sales and service! If you’re new to the area, or looking for a dealer, this should be your home for sales and service! More
Other Employees Tagged: JEFF DOBSON, ALICIA CHAPMAN-JONES, JON CONWAY, EDDIE MARSHALL, QUERIDA WILLIAMS, EDWIN WARREN
May 04, 2024
Not sure the diagnosis was correct. Was told the noise was normal. Was told it was air escaping from the turbo during initial start up in the morning. All the information I have read an Was told the noise was normal. Was told it was air escaping from the turbo during initial start up in the morning. All the information I have read and been told was an issue with the Cam Phasers at one time and there was a service bulletin that came out on the 2021 lincoln navigator. I questioned that and was informed that it was the turbo and he was 100 % sure. I find it hard to believe that a 90,000.00 dollar vehicle would have a problem with air escaping the turbo. But I found out ford had used cam phasers that were no good. And had a recall to fix the problem. I still have no idea if this was performed on my vehicle. As I just purchased it. So I was thinking that I need to get a second opinion from another ford service department. I have only bought ford products and am a very happy customer. Just want a peace of mind knowing my vehicle will not break down or cost me an arm and a leg to get it fixed. Feel free to get back with me @ 757-719-9099. Or at Jmilty1@yahoo.com. Thank you so much. More
Other Employees Tagged: JON CONWAY
May 03, 2024
Jon has always been great in taking care of all my vehicle maintenance needs. Prompt and courteous service..! vehicle maintenance needs. Prompt and courteous service..! More
Other Employees Tagged: JON CONWAY
May 03, 2024
Stephanie is a true Ford/Lincoln Ambassador. She understands her customers and their needs and is superb at keeping us informed. I would definitely hire Stephanie for any position that involved She understands her customers and their needs and is superb at keeping us informed. I would definitely hire Stephanie for any position that involved customer service. More
Other Employees Tagged: I didn’t catch their names ,but the gentlemen who brought the car around and found the Uber driver and the gentleman who checked me out for payment are both true professionals.
May 01, 2024
The dealership was very helpful and were able to help and answer questions in a timely manner. answer questions in a timely manner. More
Other Employees Tagged: CLAYTON WALKER