Dealership Experience
21 yrs, 8 mos
Industry Experience
31 yrs, 2 mos
Languages Spoken
English
67 Reviews
Write a Review67 Reviews of Saiful Islam
May 12, 2018
New CX-5! We were looking for a spotless pre-owned 2016 CX-5, and Koeppel found us the perfect one!! We are absolutely thrilled with our new car, and we look f We were looking for a spotless pre-owned 2016 CX-5, and Koeppel found us the perfect one!! We are absolutely thrilled with our new car, and we look forward to taking it on lots of amazing road trips! More
Other Employees Tagged: Raul Jiminian , Steve Kontonicolaou, Garrett Patton
May 10, 2018
Excellence! Hands down to the whole team especially Mr. Lendle Garcia. I went to buy my first car and the service and negotiations were impecable. I went to the d Hands down to the whole team especially Mr. Lendle Garcia. I went to buy my first car and the service and negotiations were impecable. I went to the dealer with a car in mind and came one with one much better, thanks to the recommendations of Mr. Garcia. Every now and then a receive a call to see how everything is going with the car and that is what I call great costumer service. More
Other Employees Tagged: Jay Polanco , Lendle Garcia
May 06, 2018
Made the trip worthwhile I found the car I was looking for online through Autotrader. Spoke to Saiful and was very pleased with the professional interaction. Drove 130 miles t I found the car I was looking for online through Autotrader. Spoke to Saiful and was very pleased with the professional interaction. Drove 130 miles to the dealership the next day and was more than impressed from the beginning to the end. The experience was wonderful. More
Other Employees Tagged: Steve Kontonicolaou, L. Garcia
May 05, 2018
Saiful and Koeppel were great No haggling, no BS. I was shown the invoice price for my CX-5 from the get-go. We figured out a reasonable lease arrangement quickly and fairly. And S No haggling, no BS. I was shown the invoice price for my CX-5 from the get-go. We figured out a reasonable lease arrangement quickly and fairly. And Saiful worked with me on extras like a premium color and all-weather floor mats. I will use Koeppel again and recommend to anyone who asks. More
Other Employees Tagged: Jay Polanco
May 04, 2018
Great experience and customer service. They were courteous and responsive every time I needed help after my purchase. Saiful the manager actually returned my calls wit and customer service. They were courteous and responsive every time I needed help after my purchase. Saiful the manager actually returned my calls within minutes every time I had an important question. That’s very rare. More
May 02, 2018
Amazing customer service. Leased a mazda3. Process couldn't be better Steve in finance and Jay in sales the best I've ever seen. Quick easy painless. Very hard these days to fi Leased a mazda3. Process couldn't be better Steve in finance and Jay in sales the best I've ever seen. Quick easy painless. Very hard these days to find dealers like this. More
Other Employees Tagged: Jay Polanco , Steve Kontonicolaou, Garrett Patton
May 01, 2018
very professional and cordial. Keoppel Mazda made my buying experience an easy and enjoyable one. Chris Castro from sales was very professional and friendly. Did a fine job helping Keoppel Mazda made my buying experience an easy and enjoyable one. Chris Castro from sales was very professional and friendly. Did a fine job helping me understand the features of the car I selected. Steve from finance was low pressure. Explained all details clearly and also provided me with a little something extra that was very nice of him and Koeppel to do. I will be back in the future for another purchase and I have already recommended several people I know to head to Koeppel for a pleasurable car buying experience. That is not so common in todays high pressure sales world. More
Other Employees Tagged: Steve Kontonicolaou, Garrett Patton, Chris Castro