Salena Dominguez
Salena Dominguez at BMW of Monterey
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Salena Dominguez

Client Advisor

BMW of Monterey

1 Geary Plaza
Seaside, CA 93955

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4.6
12 Reviews
4.6

12 Reviews

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12 Reviews of Salena Dominguez

April 29, 2024

Dealership Rating
Employee Rating

They were wonderful. No haggling, and the very surprising discovery of even more discounts made the experience even better than I could imagine More

by lisayearton
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edgar Garcia, Andrew Jennings

April 26, 2024

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Employee Rating

Best BMW Dealership in Nation! From Chris to the tech video inspection and Haime processing your loaner car, there is nothing but 10 star service! More

by Ioan Moldovan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 27, 2024

BMW of Monterey responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of Monterey. Sincerely Rick Lollar Service Manager

April 02, 2024

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Have purchased BMWs at a number of dealerships. Never above a 3.5 before. Hands down, this one is special from the professionalism to the engaging and thoughtful interactions with everyone. More

by mwcon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2024

BMW of Monterey responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of Monterey. Sincerely, Andrew Jennings General Sales Manager

March 21, 2024

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You did great! Everyone was terrific. Got us in quickly. Work done professionally. Thank you! More

by LESLIE26
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 22, 2024

BMW of Monterey responded

Leslie, Thanks for sharing about your experience with BMW of Monterey. We appreciate your business and hope to see you again soon! Sincerely Rick Lollar Service Manager

February 22, 2024

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Employee Rating

The process of buying the car wasn’t bad and had good communication with our sales lady. But she never really followed up after the car got delivered to see how everything was recieved. The car could hav More

by jmaxwelladler
Service Time
Recommend Dealer
No

Other Employees Tagged: Michael Crnkovich

Feb 25, 2024

BMW of Monterey responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Sincerely Rick Lollar Service Manager

February 16, 2024

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Employee Rating

Selena was wonderful. Unfortunately the finance person was not took a lot of extra time considering it was a cash deal was not treated fairly when it came to the warranty More

by parkerv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Crnkovich

Feb 18, 2024

BMW of Monterey responded

It's great to hear that Selena was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of Monterey! Sincerely, Andrew Jennings General Sales Manager

February 09, 2024

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Employee Rating

Overall I had excellent experience with BMW of Monterey. All the staff is very professional and helpful. Salena helped me buying BMW car and was very patient in understanding my requirements. Special thanks More

by Chetan K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: AMIR MOHSIN

Feb 10, 2024

BMW of Monterey responded

Thank you for choosing BMW of Monterey. Your feedback and rating mean a lot to us. We're glad Salena was able to help, and we hope to see you again! Sincerely, Andrew Jennings General Sales Manager

December 08, 2023

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Employee Rating

If you’re looking for outstanding service, BMW of Monterey is where you should go when buying not just a BMW but any car. The staff is always friendly and knowledgeable. They’re the ultimate auto dea More

by luisreis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Crnkovich, Jimmy Cahill

Dec 08, 2023

BMW of Monterey responded

Thank you, Luis! Here at BMW of Monterey, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Sincerely, Andrew Jennings General Sales Manager

December 05, 2023

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Employee Rating

Everyone in that dealership did not want to sell a car except Michael personally, would not recommend anyone but him More

by William28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 06, 2023

BMW of Monterey responded

On behalf of BMW of Monterey, I would like to thank you for sharing details of your recent visit, William. The experience you describe with the rest of our staff is not reflective of the standards of our business. At your earliest convenience, please contact me so I can learn more about what happened. I hope to hear from you soon. Sincerely, Jimmy Cahill - General Manager

November 25, 2023

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Employee Rating

Awesome staff helpful grate place to service my bmw grate service attention to detail love bmw of Monterey More

by MASTERBMWTECH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 26, 2023

BMW of Monterey responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of Monterey. Sincerely, Andrew Jennings General Sales Manager

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