Sales Staff | Page 13

The overall experience of buying my own car was The overall experience of buying my own car was excellent. The price was great. The people were very helpful. The whole process was quick and easy. The overall experience of buying my own car was excellent. The price was great. The people were very helpful. The whole process was quick and easy. More

Helpful 1

Report | Print

Brian was extremely helpful in getting me into the kind of car I wanted and working with me with any problems that came up. He stayed in touch so I always knew what was going on. When there was an issue w of car I wanted and working with me with any problems that came up. He stayed in touch so I always knew what was going on. When there was an issue with the vehicle he took care of it immediately and it has been a month and so far I am very happy with my car. And I have told other people about Merchants. More

Helpful 1

Report | Print

Merchants helped us get out of of a bad deal into a great deal and a better car. I will there again in the future-thank you! deal and a better car. I will there again in the future-thank you! More

Helpful 1

Report | Print

I have bought a used car every year for the past 11 years and spent at least 2,000$ a year in fixing it. This time I went to the dealership and decided to purchase something with a warranty, something newer and spent at least 2,000$ a year in fixing it. This time I went to the dealership and decided to purchase something with a warranty, something newer, good on gas and reliable. I purchased a 2006 model car with 83,000 miles. It had everything I wanted. When I test the drove, it had just arrived and had not had the full inspection yet. I liked the car so much that I bought it the same day, despite a few mechanical issues it had with it. I took delivery a week later and on my way home, I noticed a few cosmetic and mechanical issues. I took it to my local mechanic to get the mechanical issues checked out. I was told by my mechanic that the car needed new rear pads. Although they passed inspection, the brakes very very low. I emailed Alan Singer and addressed my concerns with the mechanical issues. Alan contacted the service department and I was asked to bring the car back in and get not only the mechanical, but the cosmetic issues addressed as well. The expediency of his request was up to par, probably one of the better dealerships I've dealt with. The issues were completely addressed and I am now very happy with the purchase. The sales team worked with me to get a good loan rate at my requested monthly payment. I purchased a warranty and have complete faith in the dealership's ability to honor it should any issues arise. More

Helpful 1

Report | Print