Salma B
Salma B at O'Steen Volvo Cars of Jacksonville

Salma B

Sales Consultant

O'Steen Volvo Cars of Jacksonville

10863 Philips Hwy
Jacksonville, FL 32256

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5.0
19 Reviews

Dealership Experience

1 yr, 3 mos

Languages Spoken

Arabic Arabic

English English

5.0

19 Reviews

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19 Reviews of Salma B

May 27, 2026

Dealership Rating
Employee Rating

Overall I am happy with my purchase. Salma did not pressure me into finding the car for me. She is professional and genuinely wants people to find the right car for them. More

by chrismarie.santiago
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 28, 2026

O'Steen Volvo Cars of Jacksonville responded

Thank you for taking the time to share your experience! We’re so glad to hear that Salma made you feel comfortable throughout the process and helped you find the right vehicle without any pressure. Her professionalism and genuine care for her customers truly make a difference, and we’ll be sure to share your kind words with her. Congratulations on your purchase, and we appreciate your trust in our team!-AS

May 20, 2026

Dealership Rating
Employee Rating

As a past Volvo owner, your service is great and I appreciate your Valet Service too. Purchasing our new Volvo, your sales person, Salma Brooks was fantastic! She went above and beyond helping us More

by droptopdad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 21, 2026

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for your kind words and continued trust in us as both a past and current Volvo owner! We’re thrilled to hear that you’ve had such positive experiences with both our service department and Valet Service. We’re especially happy to hear that Salma Brooks made your purchase experience such a memorable one. Going above and beyond for our customers is what we strive for, and it’s wonderful to know Salma’s dedication, responsiveness, and personal care truly stood out. We’ll be sure to share your thoughtful comments with her and the rest of the team. Congratulations on your new Volvo, and we look forward to being here for you for many years to come — hopefully with Salma ready to help again when it’s time for your next one!-AS

May 07, 2026

Dealership Rating
Employee Rating

I couldn’t have asked for a better experience. Selma and Ross were amazing and flawless. They made this experience easy. I truly appreciate their attentiveness and how they met my needs. For a min More

by Mmrownd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ross Erler , Woody

May 07, 2026

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for your kind words and for continuing to be part of the Volvo family after eight Volvos! We’re thrilled to hear that Salma and Ross provided such an amazing and seamless experience for you. Their attentiveness, care, and dedication to meeting your needs are exactly what we strive for every day. It means so much to know they helped reaffirm your confidence in Volvo and made this purchase such a positive one. Congratulations on your beautiful new Volvo, and thank you again for trusting O'Steen Volvo Cars of Jacksonville for another round. We truly appreciate your loyalty and look forward to being here for you for many more years to come-AS

April 28, 2026

Dealership Rating
Employee Rating

This is my 3rd Volvo in the past 4 years, all bought at the Phillips Highway Osteen Volvo because of the friendly staff. I can't say enough about Selma the salesman (Saleswoman), who went above and beyond More

by wilmot.penny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 29, 2026

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for your continued trust and loyalty—it truly means the world to us! Congratulations on your third Volvo and your beautiful new XC90 Recharge! 🚗⚡ We’re thrilled to hear how much you’re loving it. We couldn’t agree more about Salma—she consistently goes above and beyond, and it’s great to hear how much her dedication and responsiveness made a difference, even taking the time to help at your home. That’s the level of care we strive to provide every guest. And a big shoutout to Woody as well for making the finance process smooth and seamless each time! We’re so grateful to have you as part of the O’Steen Volvo family and look forward to assisting you for many more years to come. Enjoy every mile in your new XC90 Recharge! 🙌-AS

February 10, 2026

Dealership Rating
Employee Rating

This is the third Volvo from O'Steen and first encounter with Salma. She was very knowledgeable about the vehicle, patiently answered questions and was my guide through vehicle set up. Customer focused and More

by Rwashingtono
Recommend Dealer
Yes
Feb 11, 2026

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for your continued trust and loyalty—it truly means the world to us that this is your third Volvo from O’Steen! We’re thrilled to hear that your first experience with Salma was such a positive one. She takes great pride in making sure every guest feels confident and comfortable, especially during vehicle setup, and we’re so glad she was able to patiently guide you every step of the way. Your kind words about her professionalism and customer-focused approach will mean so much to her. Hearing that our team continues to provide exceptional service in a welcoming, customer-friendly environment is exactly what we strive for. Thank you again for being part of the O’Steen Volvo Cars of Jacksonville family—we look forward to serving you for many more Volvos to come! 🚗✨-AS

February 06, 2026

Dealership Rating
Employee Rating

⭐️⭐️⭐️⭐️⭐️ I can’t say enough great things about O’Steen Volvo Cars of Jacksonville! I was treated with genuine kindness and respect. The entire team was incredibly friendly, professional, and efficient, ma More

by asarver10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 06, 2026

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for your amazing review! 🌟 We’re thrilled to hear that your experience at O’Steen Volvo Cars of Jacksonville was smooth, stress-free, and enjoyable. Our team takes great pride in providing honest, friendly, and professional service, and it means the world to know that it made such a positive impact on your visit. We can’t wait to welcome you back in the future, and we truly appreciate you recommending us to others. Thank you again for choosing O’Steen Volvo Cars of Jacksonville!-AS

January 21, 2026

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Great customer experience! Entire staff was pleasant & welcoming. Salma was very attentive & made sure our concerns were addressed. Paul, as always, was exemplary. Mark was pol More

by bmelvin7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul C , New manager, Mark....excellent!

Jan 22, 2026

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for the wonderful 5-star review! We’re thrilled to hear that our entire team made you feel welcome and well taken care of. Salma’s attentiveness, Paul’s consistently exemplary service, and Mark’s dedication to ensuring your satisfaction truly reflect the experience we strive to provide. Your continued trust means the world to us—thank you for choosing O’Steen Volvo Cars of Jacksonville. We look forward to serving you again! ⭐🚗-AS

Jan 21, 2026

bmelvin7 responded

O'Steen makes it happen!

December 30, 2025

Dealership Rating
Employee Rating

Everyone at this friendly dealership goes out of their way to help you in any way they can. They had everything ready for our appointment to lease our sixth Volvo. More

by beachtop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul C , Mark Stapleton, Service; Woody O'Cain, Finance

Dec 31, 2025

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for your wonderful review! We’re honored to have helped you with your sixth Volvo lease—that’s amazing! It’s always our goal to make every visit smooth and enjoyable, and we’re thrilled to hear our team delivered a friendly and seamless experience. We truly appreciate your continued trust and loyalty! 🚗✨-AS

November 26, 2025

Dealership Rating
Employee Rating

My salesperson, Salma was professional and persistent. She is the reason I purchased my vehicle from O Steens. More

by jssanderbeck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ross Erler

Nov 29, 2025

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for your wonderful review! We’re thrilled to hear that Salma provided you with professional and attentive service throughout your car-buying experience. Her dedication to our customers truly reflects the values we strive for at O’Steen Volvo Cars of Jacksonville. We’re grateful you chose to purchase your vehicle with us, and we hope you enjoy it for many miles to come. If you ever need anything, we’re here to help!-AS

November 23, 2025

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Employee Rating

I had seen the car I wanted and called. I talked to Salma and when I got there she had the car pulled around front and ready to go. She was so informative and helpful with questions. Very p More

by happytop0
Recommend Dealer
Yes

Other Employees Tagged: Wade G

Nov 24, 2025

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for your wonderful review! We’re thrilled to hear that Salma made your experience smooth and enjoyable. Having the car ready for you, answering your questions, and providing professional, no-pressure service is exactly what we strive for. We truly appreciate your recommendation and are grateful you chose us. Enjoy your new car, and please let us know if there’s anything we can assist with in the future! 🚗✨-AS

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