Sam Bersamin

Natalie and her automotive crew is Awesome Honorable Caring and Courteous Professionals people on this planet, Caring and Courteous Professionals people on this planet, More

by gaylordalmeida Verified Customer Verified Customer

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Fast and easy service. Natalie was great, she got me in and out. I would highly recommend Natalie was great, she got me in and out. I would highly recommend More

by Tlynn Verified Customer Verified Customer

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Horrible customer service. Dishonest, rude and lack of communication or knowledge of what they should be doing but then want to raise their voice at customers and charge for wo Dishonest, rude and lack of communication or knowledge of what they should be doing but then want to raise their voice at customers and charge for work that shouldn’t have been done when asked about it More

by Curlygirlie316 Verified Customer Verified Customer

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Manager was rude to my Husband, quoted me zero that warranty would cover after holding my car for two weeks said that it would be $2800. He’s my car for over a month and charged me for the rental car. warranty would cover after holding my car for two weeks said that it would be $2800. He’s my car for over a month and charged me for the rental car. Not happy at all. More

by CBEESING08 Verified Customer Verified Customer

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Natalie has been wonderful. Sam (service manager)…I have no words! I’m selling my leaf so I never have to deal with Sam or Jim Faulks Nissan of Maui! Sam (service manager)…I have no words! I’m selling my leaf so I never have to deal with Sam or Jim Faulks Nissan of Maui! More

by sioakimi Verified Customer Verified Customer

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Every time I bring my vehicle in, whether it’s a routine oil change and/or diagnostics, I have to wait an excessive amount of time. This visit, my vehicle sat for two hours from my appointment time and hadn oil change and/or diagnostics, I have to wait an excessive amount of time. This visit, my vehicle sat for two hours from my appointment time and hadn’t been touched. This was not the first time. I spoke to the manager for a resolution and I dread the wait time when I have to bring it in for more diagnostics. I really don’t want to do business with Jim Falk anymore because my time is not valued. The upside is Natalie at the check-in desk is very nice and professional. More

by cmcintyre20 Verified Customer Verified Customer

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