All the way through the process of buying a new car, Sam
has been very helpful. Thank you!
has been very helpful. Thank you!
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by mattolson100
Verified Customer
Verified Customer
Feb 15, 2024 -
Garden Grove Kia responded
We're thrilled Sam has made your entire purchase process a 5-star experience! Thanks for working with us at Garden Grove Kia!
I was working with Andrea, a great saleslady.
Sam was great as well.
She is actually 5 star quality, but the moment I had a small issue with the truck, she would not return my calls. The real
Sam was great as well.
She is actually 5 star quality, but the moment I had a small issue with the truck, she would not return my calls. The real problem is the used car mgr. Scott. What a complete hole. There was a little broken part on the truck, and while I was there they said they would fix it. The next day, I found the glass was broken on the third eye brake light in the back. When I spoke to him about it he said he is NOT replacing anything on the truck. Stated I bought it as is, and that's tough. Said to me go to a GMC, close to my house, cause he is not replacing parts and he's the mgr. and that's the final word. I doubt this is the final word, maybe so. He was absolutely the nastiest part about Garden Grove Kia.
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by crsflint854
Other Employees Tagged:
Andrea Biggers
, Scott, used car mgr. I would NOT recommend anyone to purchase a used car here.
Sam was incredibly helpful and patient as he worked hard
to meet us where we wanted to be. Ended up driving off the lot in a beautiful new car!
to meet us where we wanted to be. Ended up driving off the lot in a beautiful new car!
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by APWENDEROFF
Verified Customer
Verified Customer
Dec 21, 2023 -
Garden Grove Kia responded
We're so glad to know that Sam was able to assist you in finding your new car at Garden Grove Kia! Thanks for the positive feedback and enjoy your beautiful ride.
Sam & Finiance were so helpful and quick, they were
really patient with proving all of our options and information on warranty/gap
really patient with proving all of our options and information on warranty/gap
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by adrinuno20
Verified Customer
Verified Customer
Dec 15, 2023 -
Garden Grove Kia responded
We're elated to know that Sam and our finance team at Garden Grove Kia were able to provide you with a quick, helpful service. Thanks for the review - safe travels!
This dealership was professional and the time it took to
buy my car was amazing.
buy my car was amazing.
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by LAURIEWLCH2021
Verified Customer
Verified Customer
Dec 14, 2023 -
Garden Grove Kia responded
We are so happy that our Garden Grove Kia team earned your five stars. Enjoy the new ride, Laurie!
Their service was excellent and quick and got my oil
change finished within less than an hour
change finished within less than an hour
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by Yohan Shin
Verified Customer
Verified Customer
Service Price Transparency
Dec 12, 2023 -
Garden Grove Kia responded
Yohan, we are happy that your service visit was quick and satisfactory! Thanks for stopping in at Garden Grove Kia and leaving us a five-star review.
The salesman was not pushy.
He gave us a good trade in. He. Took time to explain how everything works. Just love our car.
He gave us a good trade in. He. Took time to explain how everything works. Just love our car.
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by DALENIRENE50
Verified Customer
Verified Customer
Other Employees Tagged:
Elmer Miranda
Dec 04, 2023 -
Garden Grove Kia responded
We're so glad to know you had a positive experience with our team at Garden Grove Kia. It's great that they were able to assist in explaining everything and helping with your trade-in. Enjoy the new car!
Great ,extremely friendly helpful staff.
Answered all my questions made me comfortable to come back.
Answered all my questions made me comfortable to come back.
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by LVN198325
Verified Customer
Verified Customer
Nov 15, 2023 -
Garden Grove Kia responded
We're delighted to know our team at Garden Grove Kia was able to provide you with a comfortable and helpful experience. We appreciate your feedback, and we look forward to seeing you again for any of your future needs!
Very easy.
experience and totally painless. Wish other dealers would learn from them. Highly recommend them.
experience and totally painless. Wish other dealers would learn from them. Highly recommend them.
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by HHSOHN
Verified Customer
Verified Customer
Nov 13, 2023 -
Garden Grove Kia responded
We're delighted to know you had a painless experience at Garden Grove Kia. We appreciate your recommendation and kind words!
Quick process to purchase a vehicle for our company.
Assistance was quick all the way through to the finance team.
Assistance was quick all the way through to the finance team.
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by sam@superiorprotect.com
Verified Customer
Verified Customer
Oct 31, 2023 -
Garden Grove Kia responded
We appreciate your feedback! It's great to know that our team at Garden Grove Kia was able to assist you swiftly with the purchase process. We're here for any future needs, thanks again!