Sam Gaither

The dealership itself is great for the most part but the lady that takes in yoir cars for maintenance is awful and very rude...she was lucky to not get a throat punch woth her nasty attitude.. lady that takes in yoir cars for maintenance is awful and very rude...she was lucky to not get a throat punch woth her nasty attitude.. More

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Thanks for taking care of my wife’s car today we appreciate your help with this service appreciate your help with this service More

by johnmathisz Verified Customer Verified Customer

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Buffy was very helpful. A brake problem was discovered during my oil change. I had to leave the car overnight. but Buffy arranged for me to have a loaner car. She was very h A brake problem was discovered during my oil change. I had to leave the car overnight. but Buffy arranged for me to have a loaner car. She was very helpful. She reinforced my appreciation of excellent customer service at Nissan. More

by thosfran Verified Customer Verified Customer

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Scanned my truck almost $400 worth. Told me I need to replace a $5,500 part. Fed the same codes into internet maintenance software. The codes "do not" indicate replacing that part at al Told me I need to replace a $5,500 part. Fed the same codes into internet maintenance software. The codes "do not" indicate replacing that part at all. I went back talked to the service manager. Basically he said his master tech knows more then the internet engineers? I can read...the codes "do not" warrant replacement without much MORE diagnostics. I will not be back to Tony Seerra Nissan. I will be reporting their attempted scam to Nissan, the Better Business Bureau and maybe the Alabama attorney general's office. Pretty sure scamming people is illegal in Alabama. More

by Steve Verified Customer Verified Customer

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My sales representative was just a joy to work with as well as each person that held a position of assistance. Very thorough, no pressure and very professional. Would highly recommend each and every membe well as each person that held a position of assistance. Very thorough, no pressure and very professional. Would highly recommend each and every member of the team! More

by Highriskphoto Verified Customer Verified Customer

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The only place I take my car to get it worked on is Tony Nissan thank you Nissan thank you More

by paulturner6789dnc Verified Customer Verified Customer

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Easy online option for scheduling appointments. Timely completion of tasks. Good communication. Polite and patient staff. Timely completion of tasks. Good communication. Polite and patient staff. More

by Abushey1 Verified Customer Verified Customer

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Great service experience as always. The new service team is excellent. They always exceed expectations. The new service team is excellent. They always exceed expectations. More

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I had a previous post on here concerning the issues I had buying a used car from this dealership that had issues. After several weeks and attempts I finally connected with the Service Mgr, Sam. He listened buying a used car from this dealership that had issues. After several weeks and attempts I finally connected with the Service Mgr, Sam. He listened to my complaints . I brought the car in and the repairs were made. Turns out the previous repair had faulty parts. The new parts were installed and the car drives great. Thank you Sam for everything you did. I appreciate you. More

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Buffy was very professional and kind she listened to my concerns and really put attention to working them out. She checked in with us often to let us know the status of our services, and she took time to concerns and really put attention to working them out. She checked in with us often to let us know the status of our services, and she took time to complement my jewelry, which I loved! More

by barnett6 Verified Customer Verified Customer

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