Sam Goevert | Page 24

excellent car buying experience I recently purchased a 2020 Subaru Outback from Dean Team Subaru Volkswagen in Ballwin. I have purchased 2 vehicles (one Subaru and one Volkswagen) f I recently purchased a 2020 Subaru Outback from Dean Team Subaru Volkswagen in Ballwin. I have purchased 2 vehicles (one Subaru and one Volkswagen) from this dealer over the past 5 years so I guess it says something that I came back a third time. This time, I was fortunate to meet salesperson Sam Goevert. Sam was probably the most genuine car salesperson I have ever met. He was warm, friendly, kind, and knowledgeable. That's a hard combination to beat. He provided answers to all of my questions and exhibited patience throughout the entire experience. Buying a car can be extremely stressful but he tried to make it as relaxing (if it is possible to use that word in regards to buying a car!)an experience as possible. I consider myself very lucky to have Sam as my salesperson. Michael Harmon was the finance officer involved in the transaction and I found him also to be very pleasant, straightforward, and efficient. All paperwork was completed in an orderly and easy to understand process. I would highly recommend a car purchase at this dealer More

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Subaru purchase The experience was excellent. They were on time, organized, efficient, professional and very pleasant to deal with. I have now purchased over thirty c The experience was excellent. They were on time, organized, efficient, professional and very pleasant to deal with. I have now purchased over thirty cars in my life and this was seamless More

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Overall a great experience. Wait time was about what you can expect anything car dealership. Would have liked more for my trade but understand considering my car fax wasn’t clean but they did work with me o can expect anything car dealership. Would have liked more for my trade but understand considering my car fax wasn’t clean but they did work with me on the price of my outback. Sam was great. Very easy to talk to. Also very upfront about everything throughout the whole process. Jason was quick. He was also able to find us a better rate than our preapproval. Very happy with our experience. More

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New Car Purchase This was the smoothest and most pleasant vehicle purchase I have ever had. Sam was very nice to work with and professional at all times. This was the smoothest and most pleasant vehicle purchase I have ever had. Sam was very nice to work with and professional at all times. More

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Very easy to work with this dealer. Everything went very smoothly and everyone was very nice and respectful. The only issue is that the recall work should have been done before I took t Everything went very smoothly and everyone was very nice and respectful. The only issue is that the recall work should have been done before I took the vehicle home, especially as I asked about it on the Car Fax report. I have told many co-workers about the ease of this transaction. More

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Sam is a true definition of a rockstar employee! He’s very knowledgeable and honest! Will be back! Customer for life! Thank you so much! very knowledgeable and honest! Will be back! Customer for life! Thank you so much! More

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Great experience even during theCovid-19 situation. Great experience even during the Covid-19 situation. Salesman responded to my questions via email and offered different options that were available. Great experience even during the Covid-19 situation. Salesman responded to my questions via email and offered different options that were available. Test drive, trade in, and finance went smoothly. No pressure sales at any time. Looking forward to owning and maintaining our Subaru through this dealership for a long time. More

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Pleasant Trade-in I traded in my Avalon for Subaru Forester. I was pleased with the trade-in value I received. The Sales Rep. was new at form processing, but after a fe I traded in my Avalon for Subaru Forester. I was pleased with the trade-in value I received. The Sales Rep. was new at form processing, but after a few tries he got the forms corrected. The people at Dick Dean were very friendly, and I was at ease transacting my business. More

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