37 Reviews
Write a Review37 Reviews of Sam Gonzales
April 04, 2022
Very much so liked the car, just not the staff! Was never welcomed when entering the dealership… had a heated argument with the sales manager. And absolutely no follow-up from the dealership after Was never welcomed when entering the dealership… had a heated argument with the sales manager. And absolutely no follow-up from the dealership after buying the car. Whole experience simply sucked! My brothers also purchased an XC90, and referred me… no one thanked him provided any referral credit. Maybe one line is the better alternative when I shop for my wives xc60 hybrid. Will not use Volvo of Lisle! More
Other Employees Tagged: Lolita Cook , Scott Cramer, Andrew was helpful!
March 29, 2022
Chris Gough was professional and helpful. He kept me informed on the status of delivery. He took the time to thoroughly explain the car and set up the infotainment system for us. Overall we w He kept me informed on the status of delivery. He took the time to thoroughly explain the car and set up the infotainment system for us. Overall we were very pleased with the experience and would recommend him and Volvo Lisle to family and friends. More
Other Employees Tagged: Chris Gough
October 24, 2021
Had a very positive experience at the dealership — Chris was great, explained things very clearly & helped me too in post-sale follow-up. Very happy with my purchase so far, 4 months later! was great, explained things very clearly & helped me too in post-sale follow-up. Very happy with my purchase so far, 4 months later! More
Other Employees Tagged: Chris Gough , Jennifer Holish
September 07, 2021
The experience was amazing! No games, or hidden secrets! Straight up honest and give you the best deals in the county! Best vehicle purchase I have made! Straight up honest and give you the best deals in the county! Best vehicle purchase I have made! More
Other Employees Tagged: Bob Makowka, Lolita Cook, Ashley De Vries, Chris Gough, Freddy Merza, Merza Merza , Mike Byrne, Scott Cramer, Rich Dini
June 16, 2021
Great experience, easy in and out. A very pleasant experience I would definitely purchase another Volvo from them. From sales to financing the whole process was amazing experience I would definitely purchase another Volvo from them. From sales to financing the whole process was amazing More
March 24, 2021
Bought a car and haven’t received payment of receipt for 2 weeks even after constant follow up. Very transactional, after the purchase they are essentially done with you. Would no recommend to anyone 2 weeks even after constant follow up. Very transactional, after the purchase they are essentially done with you. Would no recommend to anyone More
Other Employees Tagged: Mike Ruiz
October 16, 2020
Overall I had a good experience at this dealership. Freddy was the perfect sales pro. He was not available when I picked up my car, and I was handed off to another salesperson for the orientation to my Freddy was the perfect sales pro. He was not available when I picked up my car, and I was handed off to another salesperson for the orientation to my new car. He couldn't have been less interested in whether or not I understood the features and new technology. I am going to choc this up to the pandemic and perhaps he wanted to spend minimal time in the car with me, which I would understand. There was not even a friendly, "call me if you have any questions" or "enjoy your new car!" when he was finished. That was disappointing and colored my experience of the dealer. That said, I love my new XC40 and received a fair non-nonsense deal. More
Other Employees Tagged: Merza Merza