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Sam McLaughlin
Sam McLaughlin at David Scott Lee Buick GMC
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Sam McLaughlin | Page 3

Service Consultant

David Scott Lee Buick GMC

4300 S Ferdon Blvd
Crestview, FL 32536

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4.8
59 Reviews
4.8

59 Reviews

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59 Reviews of Sam McLaughlin

February 04, 2024

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Employee Rating

The minute I walked in, it was a good experience. The young lady who greeted and checked me in was knowledgeable and she seemed like a “doer” kind of person. Furthermore, my overall experience was t More

by ICARIDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Cadle , The two gentlemen who gave me a ride. I’m sorry I can’t remember their names. One said he’s about 75, served in the Navy; and the other one was a crew chief in the Air Force and he previously worked at L3

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Feb 20, 2024

David Scott Lee Buick GMC responded

Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-683-8411

January 29, 2024

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Took my truck in for service oil change tire rotation and Multi point inspection. Took almost 2 hrs. I taught it was a little long and no inspections sheet provided to inform me of the status of my vehicles More

by CROBIE1
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Recommend Dealer
Yes
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Jan 29, 2024

David Scott Lee Buick GMC responded

Trina, We sincerely apologize for the issues you experienced while at our dealership. Our Executive Management Team will be reaching out directly to partner with you on this. Please know that we will work hard to regain your trust. Thank you, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-6411

January 28, 2024

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Always a good experience at David Scott Lee. Minimal wait, maximum attention to detail. Recommend. More

by gary96
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Recommend Dealer
Yes
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Feb 16, 2024

David Scott Lee Buick GMC responded

Gary, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-683-8411

January 25, 2024

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Great talent here! !!!!!!!!!!!!! Great talent here!!!!!!!!!!!!!! Great talent here!!!!!!!!!!!!!! Great talent here!!!!!!!!!!!!!! Great talent here!!!!!!!!!!!!!! More

by Sonny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Bollman, Paul Cooper, Jennifer Smith, Larry Beckesh, Suzie Forsythe, Jolene Haymon , Billy Kessinger

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Feb 07, 2024

David Scott Lee Buick GMC responded

Sonny, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-683-8411

January 11, 2024

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Employee Rating

Dealer provided scheduled service, made recommendations and kept me updated on progress. I did take advantage of their stellar pickup and drop off service. More

by RICKHUGHES907
Workmanship
Service Time
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Recommend Dealer
Yes
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Jan 25, 2024

David Scott Lee Buick GMC responded

Rick, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We value you as our customer and for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-683-8411

January 09, 2024

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Staff was awesome and super accommodating! Thanks for all the help. Top notch as usual More

by JOEY.PETERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jolene Haymon

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Jan 26, 2024

David Scott Lee Buick GMC responded

Joey, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We value you as our customer and for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-683-8411

December 30, 2023

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Employee Rating

Samantha was my technician and she did a wonderful job. Prompt service and genuine kindness. I was treated wonderfully and the service was done on time. More

by TMCLAUGHLIN19
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 04, 2024

David Scott Lee Buick GMC responded

Tana, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that Samantha McLaughlin, in our Service Department, went above and beyond to give you an excellent experience! We appreciate you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving you with all your future vehicle needs. We value you as our customer and will always work hard to make you happy. Thank you, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-683-8411

December 27, 2023

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Employee Rating

It is always a pleasure dealing with David Scott Lee Buick GMC! Been a customer for over 20 years and many more to go! More

by LIS0
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Martinez, Wayne McCranie, Nathan Stippich, Scott Lee, Andrew Helt, Floyd Allen, Caroline Levesque, James Meredith

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Jan 04, 2024

David Scott Lee Buick GMC responded

Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. It is our honor to have serviced you and your family for over 20 years! We appreciate you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving you with all your future vehicle needs. We value you as our customer and will always work hard to make you happy. Thank you, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-683-8411

December 15, 2023

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Would not go anywhere else. I’m very happy with my service. Thanks to the service department. More

by JENNY19
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Cadle

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December 02, 2023

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the young man Juan that picked up and delivered was great! give him a raise More

by RRHORTON1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 19, 2023

David Scott Lee Buick GMC responded

Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that Juan Piloto, in our Service Department, went above and beyond to give you an excellent experience! We appreciate you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving you with all your future vehicle needs. We value you as our customer and will always work hard to make you happy. Thank you, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-683-8411

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