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Samantha Alejo
Samantha Alejo at Norm Reeves Honda Superstore Cerritos

Samantha Alejo | Page 2

Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.8
49 Reviews
4.8

49 Reviews

Write a Review

Industry Experience

6 yrs, 2 mos

Specialties & Trainings

Customer Service Expert

49 Reviews of Samantha Alejo

January 16, 2024

Dealership Rating
Employee Rating

Shawn was amazing in helping me 12 years back and this time as well. I am very grateful to have met Sean again. And he held me navigate through my buying process very easily and made it a breeze More

by varunishnanda
Recommend Dealer
Yes

Other Employees Tagged: Samantha Alejo

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Jan 17, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for taking the time to give our business such an incredible recommendation! We're so thankful for amazing customers like you, and we hope that we can continue to meet your needs. We'll see you next time!

January 16, 2024

Dealership Rating
Employee Rating

This dealership is amazing! They are so nice and fast. I left satisfied with my new car! More

by Claudior64082
Recommend Dealer
Yes

Other Employees Tagged: Samantha Alejo

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Jan 17, 2024

Norm Reeves Honda Superstore Cerritos responded

We appreciate the amazing star rating. Please let us know if there's anything else we can do for you!

January 15, 2024

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I got the good price for the car but not good on the alarm system option More

by ngat2019
Recommend Dealer
Yes

Other Employees Tagged: Samantha Alejo

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Jan 17, 2024

Norm Reeves Honda Superstore Cerritos responded

Thanks for the review! If you'd like to discuss your alarm system option in further detail, don't hesitate to reach out. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com

December 29, 2023

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Employee Rating

Helpful. Good communication. Prompt responses. The process was very easy, and I'm very happy with my purchase! More

by angelaaakim
Recommend Dealer
Yes

Other Employees Tagged: Samantha Alejo

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Jan 03, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found the car-buying process easy and that our communication met your expectations. Enjoy your new purchase, and we appreciate your business!

December 08, 2023

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Honda Cerritos is always on top of there game, they figure out situations and give you there best option for your car! More

by Azanette11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Pork, Jose Sanchez, Ty Trieu, Alex Atienzo, Neal Abolssedgh, Sandra Novak, Mike Porter, Albert Rosales, George Santana

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Dec 10, 2023

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear about your positive experience with Honda Cerritos. Our team is committed to providing excellent service and finding the best solutions for our customers. We appreciate your support!

November 23, 2023

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Employee Rating

the person who shows the vehicle is not the person who sells it. Bad experience with not working system and the impression is that I was cheated. To late to make a complaint but deeply disappointed. I wil More

by pcupen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: I can't remember his name, more suspicious now

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Nov 28, 2023

Norm Reeves Honda Superstore Cerritos responded

We regret to hear about your recent visit with us. Please contact us so that we can discuss this further. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com

October 28, 2023

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Employee Rating

Easy to inquire even we just echange text messages. adrian and samantha was so helpful More

by larry_al21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darrell Pork , Adrian pielea

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Oct 31, 2023

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing us and for your positive feedback about Adrian and Samantha. We're glad to hear that they were helpful in assisting you with your inquiries. If you have any more questions or need further assistance in the future, feel free to reach out. We appreciate your business!

October 12, 2023

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They were quick, friendly, and effective. Your team does conducts business professionally and they were great. More

by Nenshi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
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Oct 13, 2023

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear that our team provided quick, friendly, and effective service while maintaining professionalism. If you ever require our assistance again in the future, please don't hesitate to reach out. Safe driving!

October 07, 2023

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Employee Rating

The dealership has a friendly and clean atmosphere. I was greeted by a nice sales person and treated fairly. More

by ribarra333
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Rodriguez

Helpful
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Oct 09, 2023

Norm Reeves Honda Superstore Cerritos responded

We're delighted to hear that you found our dealership to have a friendly and clean atmosphere and that you were treated fairly by our sales team. Customer satisfaction is our priority, and we appreciate your kind words.

October 07, 2023

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I received the best care, I was offered many options and they worked with me on my budget and my needs. More

by soverbury
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phil Byrd

Helpful
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Oct 09, 2023

Norm Reeves Honda Superstore Cerritos responded

We're thrilled to hear that you received the best care, had many options, and that we worked with you to meet your budget and needs. Your satisfaction is important to us, and we're here to assist you with any future automotive needs or questions.

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