Samantha Masuguchi

Great service at Gosch Ford Temecula. Thank you Samantha Masuguchi for all the help. Samantha was very kind and made sure I was taken care of while my truck was being repaired. Thank you Samantha Masuguchi for all the help. Samantha was very kind and made sure I was taken care of while my truck was being repaired. More

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Terrific service done on time and on budget. Friendly service writer. Impressed with facility and staff. Friendly service writer. Impressed with facility and staff. More

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I visited Gosch dealership in Temecula yesterday around 11 AM without an appointment due to a possible battery issue and engine light on. I was prepared to leave my car for a week or however long it would 11 AM without an appointment due to a possible battery issue and engine light on. I was prepared to leave my car for a week or however long it would take, since I didn't have an appointment and had planned to take an Uber home. To my surprise, Samantha said the car would be ready by the end of the day and ordered an Uber for me at no charge. I am always impressed by Samantha's exceptional customer service. She is deeply dedicated to her customers. Samantha is always very concerned about my safety. I've been bringing my company vehicles to her for many years. This time, it was my personal car. There are many dealerships in the area with endless options, but Samantha's is truly one-of-a-kind. She was a big reason why my husband and I ended up buying a Ford, and after the lease ended, we purchased it because of Samantha's exceptional customer service. Samantha deserves the highest recognition, as she is dedicated, professional, an excellent listener, and kind. Gosh Ford in Temecula is lucky to have her representing the company. I am a happy, loyal customer of Samantha's, and I hope she gets the recognition she deserves. Carolina Chevalier More

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Great experience, Samantha Masuguchi was very informative and friendly and kept me updated on what was going on with my vehicle throughout the whole process. Will continue to come back for all my service nee and friendly and kept me updated on what was going on with my vehicle throughout the whole process. Will continue to come back for all my service needs. More

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This is my goto dealership It was a pleasure working with Samantha I definitely recommend Gosch Ford Temecula. Samantha I definitely recommend Gosch Ford Temecula. More

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Gosch Ford is without doubt the best Ford Dealership I’ve ever dealt with..They never disappoint..They are always professional, and easy to do business with.. ever dealt with..They never disappoint..They are always professional, and easy to do business with.. More

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I will only use gosch ford for all of our mechanical and maintenance issues from here on out! Very easy and clear lines of communication every time we have been here. maintenance issues from here on out! Very easy and clear lines of communication every time we have been here. More

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Gosch took care of my F150 once again on a warranty related repair. Samantha Masuguchi was again pleasant to work with and a great communicator throughout the process. Cheers, Regards Tod S. related repair. Samantha Masuguchi was again pleasant to work with and a great communicator throughout the process. Cheers, Regards Tod S. More

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Great service experience everytime I would highly recommend taking your vehicle to Gosch ford Temecula recommend taking your vehicle to Gosch ford Temecula More

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Service Advisor S. Masuguchi did an excellent job, keeping me informed of the progress of the repair and delivering the vehicle as promised. Samantha goes above and bey Masuguchi did an excellent job, keeping me informed of the progress of the repair and delivering the vehicle as promised. Samantha goes above and beyond! Thank you Samantha‼️ More

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