Samantha Masuguchi | Page 2

Service Advisor S. Masuguchi did an excellent job, keeping me informed of the progress of the repair and delivering the vehicle as promised. Samantha goes above and bey Masuguchi did an excellent job, keeping me informed of the progress of the repair and delivering the vehicle as promised. Samantha goes above and beyond! Thank you Samantha‼️ More

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Glenn Johnston in Parts department is great at the counter and dependable and the reason on always return counter and dependable and the reason on always return More

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Whenever I need service on my vehicles I know that I can always count on Samantha and Rachel to make sure that I'm taking care of perfectly. Even though the vehicle that I purchased was not a Ford they have always count on Samantha and Rachel to make sure that I'm taking care of perfectly. Even though the vehicle that I purchased was not a Ford they have always serviced it and take an excellent care of me and my vehicle. I recommend them to all of my friends and family! More

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Samantha M. in service is amazing. Really helpful and kind. For the damage I did to my wallet on repairs she made it easy as can be. Thank you Samantha M. in service is amazing. Really helpful and kind. For the damage I did to my wallet on repairs she made it easy as can be. Thank you Samantha M. More

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Came in and needed my Focus looked at for a couple of issues. I walked and and was directed to Samantha Masuguchi for assistance. After getting my information she clearly explained to me how the process issues. I walked and and was directed to Samantha Masuguchi for assistance. After getting my information she clearly explained to me how the process was going to work and corrected my understanding from the transmission module recall, that it did not cover the full transmission. I signed the paperwork for the diagnosis and walked away. Samantha sent me a text letting me know I could reach out if I had any questions. I was then notified about the status of my car and clearly explained what was going on. She also notified me that I could call ford directly if I had any further questioning about my transmissions warranty and gave me the information should I decide to do so. Thank you Samantha for the excellent service. More

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Love the fact that they take care of teachers and educators! Just the oil change alone with a free rental makes my life so much easier! educators! Just the oil change alone with a free rental makes my life so much easier! More

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Samantha’s customer service is amazing! She answers my questions promptly and treats me like a valued customer. The ford service department in Temecula is by far the best I have worked with She answers my questions promptly and treats me like a valued customer. The ford service department in Temecula is by far the best I have worked with in all my years of owning fords! More

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I thoroughly enjoyed my buying experience at Gosch Ford Temecula I made my deal quickly was treated with courtesy and kindness and respect for my service in the military. I highly recommend this dealership Temecula I made my deal quickly was treated with courtesy and kindness and respect for my service in the military. I highly recommend this dealership and their staff. My sales person was Terry McDowell, and in service with Ken and Samantha I hardly recommend this ship to all of my friends and family. More

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This is the second vehicle that I've purchased from Gosch Ford Temecula and it's also the second vehicle that I have purchased from Connie. Connie is always been the perfect salesperson, never pushy always k Ford Temecula and it's also the second vehicle that I have purchased from Connie. Connie is always been the perfect salesperson, never pushy always kind and considerate. I always bring my vehicles here for service as well and Samantha and Ken have always taken great care of me. This is the perfect place for anyone to purchase a vehicle and to feel comfortable that it will be serviced properly. More

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I had a catastrophic loss of my truck, my favorite truck of all time, my baby. Samantha helped me tremendously and the dealership did right by me. Thank you Samantha and Gosch Ford of Temecula. of all time, my baby. Samantha helped me tremendously and the dealership did right by me. Thank you Samantha and Gosch Ford of Temecula. More

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