Sara Tsang | Page 16

Excellent customer service! We had a great experience with all of the staff at Capital Ford Lincoln, but especially Sara Tsang who was our lovely sales rep. She went above and be We had a great experience with all of the staff at Capital Ford Lincoln, but especially Sara Tsang who was our lovely sales rep. She went above and beyond to make sure we found the car we wanted, and made us feel comfortable and welcome. We would definitely recommend this dealership (and sales woman) and we will absolutely be coming back! More

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was a good experience They were helpful no pressure and accommodating. Tylor in finance was awesome ,explained things well. Sarah Tsang was a great salesperson. She was They were helpful no pressure and accommodating. Tylor in finance was awesome ,explained things well. Sarah Tsang was a great salesperson. She was no pressure and easy to talk to . Ryan Fraser was also good he laid everything out and of course we always want a better deal but he was good in dealing with and very open with us. We had some starting issues with the vehicle a week after we got it. So we called Sarah and she got us hooked up with Rick Dell in service . Rick was very good as they thought they had problem solved but it wasn't so we gave them the vehicle for week to try figure it out as we were loosing trust in it and we had just bought it. Rick was really good to deal with. The vehicle seems to be working well now. Rick was very good to deal with, as you hear stories about places and we were little concerned our issues may not get dealt with but so far I have been impressed with everyone we have dealt with at Capital and have a restored faith in dealers again. More

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Amazing Experience I have nothing but good to say about this dealership. As I was buying my first car they made it so extremely easy. My sister had been screwed over pre I have nothing but good to say about this dealership. As I was buying my first car they made it so extremely easy. My sister had been screwed over previously at a different dealership so I was hesitant on going through a dealership with the finance part of the deal. But Ryan and Sara both reassured me and Tylor took me through step by step. They made sure that I got the right car for me and wouldn't stop helping me till I did. I'm so happy with my purchase! More

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ONE BUMP IN THE ROAD THE REST WAS SMOOTH SAILING online experience sucked, told them what I was looking at and when I would be there the next day. Nobody knew I was coming, car couldn't be found the online experience sucked, told them what I was looking at and when I would be there the next day. Nobody knew I was coming, car couldn't be found the other 2 cars I gave them earlier in the morning were sitting in a snow drift. Stay away from online and go see the real live people. online they suck, in person the sales people are great. More

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Very good experience overall I appreciated the helpful, low-key approach everyone at Capital took towards helping me buy a vehicle. I had certain criteria and they responded to my I appreciated the helpful, low-key approach everyone at Capital took towards helping me buy a vehicle. I had certain criteria and they responded to my inquiries about specific vehicles, and found suggestions that matched instead of trying to upsell me or put me in a car I didn't want. I hate car shopping but they made it tolerable. Sara even made it fun! Very pleased with my purchase and will return to Capital for my next vehicle. More

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Purchase of 2014 Ford Explorer Very Pleased with all those involved: Sara Tsang - was my 1st contact when I can to see what was available. had done some research and she was able Very Pleased with all those involved: Sara Tsang - was my 1st contact when I can to see what was available. had done some research and she was able to locate the vehicles and provide the opportunity to test drive them. Jamie Morris - Was the person who provided me with all the answers to my questions and facilitated the transaction. All the way from the first visit, to the initial delivery and then the appointment to install Mud Flaps and Tires, he was there on top of it all. Joe U - Stepped in for Jon (who happened to be away the day I was in) Jon Barabash - is my go to guy (this is the 3rd vehicle I purchased through him) Leif Gronfdahl - The finance expert who made the purchase happen as smoothly as possible More

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