Scott Crocker
Scott Crocker at Daytona Toyota
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Scott Crocker

Service Advisor

Daytona Toyota

451 N Nova Road
Daytona Beach, FL 32114

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4.7
642 Reviews

Hi my name is Scott, I started at Daytona Toyota as a porter, was promoted to shuttle driver and worked my way up to my current position as an assistant service manager. I enjoy taking care of your service needs as efficiently with the best value possible. When not at work I enjoy camping, boating and riding my motorcycle. Have a great day!

Dealership Experience

9 yrs, 10 mos

Industry Experience

9 yrs, 10 mos

Specialties & Trainings

PRO ASM

4.7

642 Reviews

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642 Reviews of Scott Crocker

April 22, 2024

Dealership Rating
Employee Rating

Takes way too long plus they stripped my husband had to replace it which took longer. They were friendly and took care of it. More

by danieviera77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 24, 2024

Daytona Toyota responded

We're sorry to hear that you had a negative experience working with us. Please reach out to Aaron Garcia at 386-255-7475 ext. 1702 to discuss your concerns

April 18, 2024

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Employee Rating

Moved here from Connecticut and my RAV4 had an electric problem and other issues. Bought it to Daytona Toyota and Kevin Serodio took care of everything he showed professionalism and took good care of me al More

by Bill Duskin
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Serodio

Apr 23, 2024

Daytona Toyota responded

Thank you for choosing Daytona Toyota! We're delighted Kevin provided you with exceptional service, ensuring your RAV4 was well taken care of. We appreciate your trust and look forward to serving you again in the future.

April 15, 2024

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xx xx x xxxx xxxxx xxxx x xxx xxx x x x x x xxxx More

by JTAYLOR0723
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2024

Daytona Toyota responded

Thank you for sharing this positive 5-star rating for our team!

April 13, 2024

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Employee Rating

Easy to setup service and performed efficiently. Service manager took time to explain the vehicle service schedule. More

by s3cott
Service Price Transparency
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Recommend Dealer
Yes
Apr 16, 2024

Daytona Toyota responded

Thank you for the positive feedback! We're glad to hear that our service team provided efficient and informative assistance. We appreciate your business and look forward to serving you again in the future.

April 02, 2024

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Service was good , but the waiting was too long , advisor was polite and helpful.., no other comments More

by MTORTORIELLO712
Service Price Transparency
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Recommend Dealer
Yes
Apr 04, 2024

Daytona Toyota responded

Thank you for your feedback! We appreciate your patience and kind words about our advisor. We'll work on improving our wait times to ensure a smoother experience for you in the future.

April 01, 2024

Dealership Rating
Employee Rating

Excellent customer service as always. Provided me with a courtesy vehicle to match my needs. Completed the work faster than expected. More

by WARSEL247
Recommend Dealer
Yes

Other Employees Tagged: Gib Dannehower

Apr 04, 2024

Daytona Toyota responded

Thank you for your kind words! We're thrilled to hear about your positive experience and are always here to provide excellent service.

April 01, 2024

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We were listened too and our problem was researched even though it was thought not to be a problem. When we left we noticed the service department has updated our clock - awesome experience. More

by ROBERTCOON
Service Price Transparency
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Recommend Dealer
Yes
Apr 04, 2024

Daytona Toyota responded

Thank you for sharing your experience! We're glad we could address your concerns and add a little extra touch to your visit. We appreciate your business and hope to see you again soon.

March 22, 2024

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Employee Rating

Another great experience! I can’t say enough about how amazing the service department is!! Thank you Jon Maxey (so professional, and thanks for making me feel special, purple) More

by NIECEY3445
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Maxey, Mike, Ed Hess

Mar 25, 2024

Daytona Toyota responded

Thank you for your kind words! We're thrilled to hear about your positive experiences with our service department and team members. We appreciate your support and look forward to serving you again at Daytona Toyota!

March 15, 2024

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Employee Rating

I was misled by my first salesperson that I’m getting top of the line of the car model I’m getting. I told him that I know nothing about cars and trusted him with his words. He left his job and I continued b More

by santossheryll0405
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 19, 2024

Daytona Toyota responded

We're sorry to hear about your experience. Our team strives to provide accurate information and exceptional service. Please reach out to discuss your concerns further, and we'll do our best to address them.

March 09, 2024

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Employee Rating

Excellent service department! Karen is very helpful and professional. I am very happy with everything they have done in the three years I have been going there. More

by stephensilvers7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karen Shank

Mar 12, 2024

Daytona Toyota responded

Thank you so much for your kind words! We truly appreciate your loyalty and trust in our service department. Karen and the rest of our team are committed to providing exceptional service, and we look forward to continuing to serve you for years to come.

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