Scott Hamlin

Worst Used Car Buying Experience We were initially told by Scott Hamlin that he would hold the car keys until we were able to come back and test drive the vehicle because it was so la We were initially told by Scott Hamlin that he would hold the car keys until we were able to come back and test drive the vehicle because it was so late when we arrived. We had a scheduled appointment and when we arrived we were told another buyer came in 15 minutes before us to purchase the vehicle. They kept flipping back and forth telling us the car was sold then not sold then sold and finally not sold. The three employees who we worked with gave us three different reasons for why the deal with the other customer didn't go through. Once we were able to do a comprehensive review of the vehicle, we determined that the driver's side mirror and the rear passenger window didn't work. We were willing to fix the window ourselves, however, we requested that the dealership fix the mirror because of safety concerns. They weren't willing to work with us to fix the mirror. Leigh Voglezon told us that it would cost the dealer more to repair it by their own service department than it would a customer off the street. The salesman Scott Hamlin was the most respectful of the three employees. The two management staff members, Leigh Voglezon and Chris Eader were very disrespectful and the epitome of a used car salesperson. I strongly recommend against buying a vehicle from this dealership; huge disappointment. More

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