Scott Jacob | Page 14
Service Advisor
Elmwood Chrysler Dodge Jeep Ram
625 Taunton Ave.
East Providence, RI 02914
Dealership Experience
9 yrs, 5 mos
Industry Experience
9 yrs, 5 mos
Specialties & Trainings
MASTER CERTIFIED IN THE BRAND, WAGONEER AMBASSADOR
140 Reviews
Write a Review140 Reviews of Scott Jacob
October 07, 2017
Elmwood Chrysler Dodge Jeep Ram delivers......again!! Jay L'Archevesque's outstanding staff did a wonderful job again today, and their service department can deliver as well. This will be the second car I Jay L'Archevesque's outstanding staff did a wonderful job again today, and their service department can deliver as well. This will be the second car I have leased with this dealership and I am ecstatic. The sales rep Justin Rouco was fantastic to work with. His patience was incredible, and his methodical attention to detail helped me narrow down to two choices, and that was so helpful throughout this process. Dennis Freeman, one of the Top Dealership Managers in the business is an added resource too. His advice, and working relationship with Justin made it easy to go for the vehicle I wanted. Then when it came down to working out the financial loan aspect of the deal, Vinnie Asermely completed the process flawlessly and was a pleasure to work with too. If you want a great vehicle, at a great price, with excellent customer service, just head over to 625 Tauton Ave East Providence and check out Elmwood Chrysler Dodge Jeep Ram!! They will not disappoint you, and the car buying/leasing experience will be unlike any you have experienced before. Thank you Justin, Dennis and Vinnie. Also, I would be remiss without mentioning the Service Department as well. Telma, Scott, and Dede are fantastic at their jobs, and help you keep your awesome vehicle running at the peak level it should run at. You get it all at this dealership!!! More
Other Employees Tagged: Dede Silva, Vincent Asermely, Tee Amaral , Justin Rouco
August 15, 2017
I love my Jeep Great selection of vehicles that are reasonably priced with friendly knowledgeable people who make sure your happy!!! My family and I Love our new Jee Great selection of vehicles that are reasonably priced with friendly knowledgeable people who make sure your happy!!! My family and I Love our new Jeep!!! More
Other Employees Tagged: Richard Miranda , Dennis Freeman, Noel Tavarez
July 04, 2017
I'll stick with Elmwood as long as I can work with Richie! I had a great experience working with Richie for my 2017 Wrangler Unlimited. We shared a bunch of laughs through the process. He made it fun and reall I had a great experience working with Richie for my 2017 Wrangler Unlimited. We shared a bunch of laughs through the process. He made it fun and really did his best to get me the right deal. This is my second Jeep from Elmwood and there's no doubt I'll be back to hopefully work with Richie for another some day. More
Other Employees Tagged: Dennis Freeman, Richie Ruggiero Jr., Noel Tavarez
April 07, 2017
Great Dealership / Service department! Cant say enough good things about Elmwood Dodge! Scott in Service took great care of my truck and every employee there impressed me. The techs returne Cant say enough good things about Elmwood Dodge! Scott in Service took great care of my truck and every employee there impressed me. The techs returned my truck Fixed! Clean and where very polite! This dealership has thier act together and has some great employees! More
Other Employees Tagged: Dede Silva, Tee Amaral , Shop forman (earnie?)and several techs! And a couple lot guys!
April 02, 2017
Very satisfied with dealer and saleman Very happy with entire process from locating the specific vehicle we were looking for to picking it up. Dealership is very clean and have had very go Very happy with entire process from locating the specific vehicle we were looking for to picking it up. Dealership is very clean and have had very good experience with their sales and service department in past. Salesman was very easy to work with and was very interested in what we wanted- not just what they had in stock. This is our 3rd purchase at this dealer and would return again. More
Other Employees Tagged: Wayne Bland
April 02, 2017
only dealership we will ever use best sales /service team going , 2nd jeep we have bought from Richard miranda! sales team make things work , service listens ind makes it right, i kno best sales /service team going , 2nd jeep we have bought from Richard miranda! sales team make things work , service listens ind makes it right, i know i have been a mech for over 22 years!i bring all my friends to experience the sales team , it's like working with a yankee family member no xxxxxxxx only facts but also understanding and willing to move things around to make the deal work , do not hesitate to do business with them , a lot to be said for a sales men and a service manger who have been there for over 30 years !! Noel went above and beyond working with banks to get us the deal we could afford ! I can honestly say i look at all these people as friends . Great team happy to give me or my wife a loaner or a ride to work and it's all done with a smile , a true smile! Scott in serv is a true professional , he is always super busy but listens to problems and always goes above and beyond , these guys r truly the best , ask for anyone of these people and u will see - thx elmwood employes !!!- sam More
Other Employees Tagged: Richard Miranda, Jim Verdoia , Chris Bessstte, Noel Tavarez
January 05, 2017
Best experience purchasing a vehicle! I recently went to Elmwood knowing exactly which Jeep I wanted to test drive and look at. The salesman was great and honest although I didn't purchase I recently went to Elmwood knowing exactly which Jeep I wanted to test drive and look at. The salesman was great and honest although I didn't purchase the one I went there to look at he helped find me one that was perfect for me and exactly what I was looking for! I've always hated going to car dealerships but this time was very different my salesman Al was great and made my car buying experience very pleasant and I would recommend Elmwood and Al Torres to any of my family and friends and anyone looking to buy a new vehicle and I will definatly go back and see Al for my next purchase! Thanks for a great experience Al! I have also been going there for service for my vehicle that I traded in and they have always been very helpful and great in fixing all of my mechanical issues in my BMW even though they are not a BMW dealer. More
Other Employees Tagged: Jim Verdoia, Vincent Asermely , Albert Torres
January 05, 2017
Best EVER! Honestly I would recommend Elmwood to anyone and everyone! In fact, I have several times. Dennis Freeman was my initial contact. He was friendly, help Honestly I would recommend Elmwood to anyone and everyone! In fact, I have several times. Dennis Freeman was my initial contact. He was friendly, helpful and extremely knowledgeable. His sales team members were equally as fabulous. I had never leased a vehicle, so I had lots of questions! They were all answered with patience and reassurance. Since then, I have had all of my service completed at Elmwood too. And again, each team member I deal with is extremely responsive, helpful and pleasant. I will not go anywhere else! And, I love my Grand Cherokee even more than I expected! - extremely overly satisfied here. 😃 More
Other Employees Tagged: Dede Silva , Dennis Freeman, Noel Tavarez
August 27, 2016
First time a Car Dealership has earned my trust! I am a 31 year old female. So for starters I do not know a great deal about vehicles. When I first started driving, my grandfather would help me find I am a 31 year old female. So for starters I do not know a great deal about vehicles. When I first started driving, my grandfather would help me find a reliable sensible car. When my grandfather could no longer help me, I had to do it on my own. Over the years, I have been extremely disappointed with the cars I had been sold. Until now. I was introduced to Dennis, Richard and Vinny. They helped me get into a great, 2011 Chrysler 200 with low mileage... very impressed! One year after financing this vehicle, I got into my first accident. It was a bad accident, we were so lucky we were all ok. Now, I am driving a 2015 Chrysler 200.. and it's gorgeous with good mileage.. Again, thanks to Dennis, Richard and Vinny, I am very impressed! More
Other Employees Tagged: Richard Miranda, Vincent Asermely , Dennis Freeman
July 21, 2016
Horrible Service They lied and then screwed me, the took the car for an inspection, gave it back with the old sticker still on it, then when I brought it back the held They lied and then screwed me, the took the car for an inspection, gave it back with the old sticker still on it, then when I brought it back the held it for a week, damaged it, then charged me for the damage, I paid it just nto get it the xxxx away from them. More
Other Employees Tagged: Jim Verdoia , Mike Cronin