Scott Lewis

I was greeted by a friendly staff that answered all my questions and I felt comfortable that my vehicle was in good hands it was a very pleasant experience questions and I felt comfortable that my vehicle was in good hands it was a very pleasant experience More

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Recently I encountered engine issues resulting in the need to unexpectedly purchase a new vehicle. The team at Herb Chambers could not have been more helpful. Scott Lewis (GM), Zachary Eaton (pre-own need to unexpectedly purchase a new vehicle. The team at Herb Chambers could not have been more helpful. Scott Lewis (GM), Zachary Eaton (pre-owned mgr.) and Keith Jafri provided great service. Zachary met with us to determine what we were looking for including price range and vehicle condition. He brought in two Ford Edges matching what we were looking for both in price and feature set. Zachary was very responsive and easy to work with. Scott Lewis worked with us in some of the high end details including trade in value. Scott was fair and easy to work with. Keith walked us through all the steps in the Sales process. Post sales he spent all the time needed regarding final open item details and provided a great overview of the features of the Edge. Overall a great team effort. Everyone involved with the sales process was great to work with and would highly recommend going to Herb Chambers in Braintree. More

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I’ve been bringing my car to Herb Chambers Ford for many years. The service department is very professional informative and get your car done in a timely manner. I would recommend Herb Chambers Ford service years. The service department is very professional informative and get your car done in a timely manner. I would recommend Herb Chambers Ford service to any of my family and friends. More

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Cindy at service is excellent. I also want to complement Scott Lewis he is a great General Manager and is the best person to deal with when buying a vehicle. I also want to complement Scott Lewis he is a great General Manager and is the best person to deal with when buying a vehicle. More

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Recently had one of our fleet vehicles in for service. The service department is outstanding. I worked with Cindy as I have in the past. Cindy is excellent to work with, very knowledgeable and experienced The service department is outstanding. I worked with Cindy as I have in the past. Cindy is excellent to work with, very knowledgeable and experienced. Thanks again for all your help. More

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They have knowledgeable technicians. Service efficient and prices are very reasonable. I would recommend Herb Chambers. Service efficient and prices are very reasonable. I would recommend Herb Chambers. More

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Dianne in service was excellent she is great with customers and I would recommend her to my friends and family. customers and I would recommend her to my friends and family. More

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poor customer service. service advisor jack dropped the ball when it came to repair. I was supposed to get rim repair which rim wasn't 100% complete. brought it to jacks at service advisor jack dropped the ball when it came to repair. I was supposed to get rim repair which rim wasn't 100% complete. brought it to jacks attention which he confirmed. was told that they would need to hold my car for 2 additional days to fix repair. jack told me my car was ready and fixed. when car got dropped off it came with same scratch I confirmed with jack. then after confronting them about it they tried to gaslight me and said it was a different wheel. confirmed that it was the same wheel in question. reached out to general manager for apology. Scott wasn't apologetic at all despite me being in the right. he is willing to pay for the repair but isn't willing to pay for the rental during the downtime for the repair nor willing to provide a loaner. More

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Super nice ! Great service. Would recommend highly! Great Customer service. In and out with no problems. Great service. Would recommend highly! Great Customer service. In and out with no problems. More

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Dianne was wonderful! She went above and beyond to make sure I was satisfied with my car repairs. She went above and beyond to make sure I was satisfied with my car repairs. More

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