Scott Martin

John had always been my service advisor here at Crown Acura. It is always a pleasure when working with John. Acura. It is always a pleasure when working with John. More

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Thank you endlessly to Evan Lantry and the new car sales team (Ashlee Proefke-you too!) for making my first ever leasing experience a quick, painless, and fun experience. The team at Crown is AMAZING and a team (Ashlee Proefke-you too!) for making my first ever leasing experience a quick, painless, and fun experience. The team at Crown is AMAZING and are true pros, that are there to help and make the buying/service process as smooth as possible. Shout out to Logan in Service for being the best service advisor you could ask for! More

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John Shaw has always been excellent. I have been bringing my car here for Almost 20 years. Thank you so much. I have been bringing my car here for Almost 20 years. Thank you so much. More

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So yesterday, after about a year and a half of ignoring a sound its been making. I brought my truck to John to check it out. I only ever heard it when I was in enclosed area like driving up the walls on both sound its been making. I brought my truck to John to check it out. I only ever heard it when I was in enclosed area like driving up the walls on both sides to my parking garage, etc. I told them the sound was a clacking like when youre a kid and you put playing cards in the spokes of the wheels. 🤣 happy to report John brought me in to the shop to show me what it was! My back license plate cover only had the screws in the top and even they were loose. So license and cover would move and "clack. Cheapest fix ever and very happy with John and Crown Acura for always being honest and friendly 🤣 (finally had a transmission fluid flush too) Im just a girl. Lol More

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The dealership was very clean and everyone I came in contact with was very friendly. I am very thankful to Scott Martin for referring to go to Crown Acura-as I am new to the area, and to Logan Lane for contact with was very friendly. I am very thankful to Scott Martin for referring to go to Crown Acura-as I am new to the area, and to Logan Lane for assisting me and taking great care of me when I dropped off my vehicle. More

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Fast and very friendly service advisor and talked to the master tech Greg was very informed about my car .. over all great service !! master tech Greg was very informed about my car .. over all great service !! More

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Julian did a excellent job taking care of me and following thru and resolving a issue I had. I appreciate the help and want to give a 5 star review to Scott and Bart as well. Thank you. St following thru and resolving a issue I had. I appreciate the help and want to give a 5 star review to Scott and Bart as well. Thank you. Stephen V More

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This is the only dealer that I go to for service. I drive 1 hour because service matters to me that much. Bart Bartley is the service advisor you want to ask for. He honest and genuinely cares. He not only d 1 hour because service matters to me that much. Bart Bartley is the service advisor you want to ask for. He honest and genuinely cares. He not only did not upsell me but he down sold me on a service I thought I needed but didn’t need. I am always satisfied with Bart and the service at Crown Acura! Also, how cool is the name Bart Bartley! More

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Excellence from start to finish It was a real pleasure purchasing my vehicle from Kyle Vonnes! He was so professional, knowledgeable about the product and guided me through the proce It was a real pleasure purchasing my vehicle from Kyle Vonnes! He was so professional, knowledgeable about the product and guided me through the process with ease. More

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Mistreatment of employees by manager. I am a two Acura family. I have been buying and leasing at Crown Acura for over a decade. I recently had the unpleasant experience of listening to the I am a two Acura family. I have been buying and leasing at Crown Acura for over a decade. I recently had the unpleasant experience of listening to the service manager berate an employee. I was sitting in the service area waiting to be greeted. The manager said to the employee that "we are playing football, not golf".He went on to exclaim that this was "a team sport" and that his failure to generate revenues via "up charging" was not only letting himself down but the whole "team". The manager also said how this individual was "killing" him. I have never had a bad experience in the service or sales departments. Service in all fields of business, law and medicine are based on trust. My recent experience gives me some doubts! More

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