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Serafin Castelan
Refer Me
311 Reviews
Dealership Experience
20 yrs, 3 mos
Industry Experience
20 yrs, 3 mos
Languages Spoken
Spanish
311 Reviews
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311 Reviews of Serafin Castelan
July 06, 2023
I went to Fair Oaks Ford because they have a large selection of vehicles, well worth the drive for me. Salesman Sarafin was knowledgeable of the features of the truck I bought, helped in setting up selection of vehicles, well worth the drive for me. Salesman Sarafin was knowledgeable of the features of the truck I bought, helped in setting up the apps and was easy to work with. More
by capo3860
Other Employees Tagged: Mohammed Alghabban
Helpful 
June 27, 2023
Serafin and Dean were wonderful. I would recommend them to any of my friends. It was a very good experience in the process of new car buying. I would recommend them to any of my friends. It was a very good experience in the process of new car buying. More
by George
Other Employees Tagged: Dean Khater
June 22, 2023
Great treatment. Great staff. Very happy with my car and deal. Rich and Moe went over and beyond to make the deal happen and for me to be happy for my purchase. Ri Great staff. Very happy with my car and deal. Rich and Moe went over and beyond to make the deal happen and for me to be happy for my purchase. Rich was great even went and washed vehicle himself and made sure I was happy with the whole experience. More
by hbmulla9
Other Employees Tagged: Mohammed Alghabban, Moe Adballah, Rich Wilson
June 14, 2023
Very professional and quick service. Serafín took the time to explain all my questions and get me exactly what I wanted. Highly recommended fair oaks ford! Serafín took the time to explain all my questions and get me exactly what I wanted. Highly recommended fair oaks ford! More
by Bgallo112
May 12, 2023
Professional. These survey's do not move the needle with me. If I don't comment, that means all is good. I'm a busy guy and I'll let you know if I have a prob These survey's do not move the needle with me. If I don't comment, that means all is good. I'm a busy guy and I'll let you know if I have a problem. More
by bill.thompson
April 01, 2023
We had a great experience purchasing our new Ford from Erik and Serafin at Fair Oaks Ford Erik and Serafin at Fair Oaks Ford More
by shawn.zolcak
Other Employees Tagged: Robert Wojtan, Mohammed Alghabban, Moe Adballah, Erik Padilla
March 25, 2023
We have worked with this dealership and Serafin C. through multiple purchases. We can rely on the dealership and the sales associates. The day we came in for the actual purchase Stevie G was there to through multiple purchases. We can rely on the dealership and the sales associates. The day we came in for the actual purchase Stevie G was there to finalize the sale. Stevie did well. The process of purchase could be a little more streamlined. We were there for a long time. We think it would be better if there weren't so many negotiations in the deal. What is the lowest interest rate offered and how many months. We had a preapproved loan but wanted to know what the dealer had. Had to wait a long time for the bottom line. Overall ok still. More
by Lanny.stone
Other Employees Tagged: Stevie Gibson
March 01, 2023
Fair Oaks Ford is my number one place to go too! Serafin Castelan has been an awesome salesperson and was up fron and honest when purchasing my new Ford Edge. John Mazurek in service has always been Serafin Castelan has been an awesome salesperson and was up fron and honest when purchasing my new Ford Edge. John Mazurek in service has always been my number one go to person in Service! ❤️my Ford and ❤️ my Ford people More
by suzyq5858
Other Employees Tagged: Robert Wojtan, John Mazurek, Jeremy Hopkins, Moe Adballah, Frank Luciano
February 24, 2023
Professional care and a fair deal. All the staff was very helpful, kind, and courteous. All the staff was very helpful, kind, and courteous. More
by Steve and Ann
Other Employees Tagged: Moe Adballah, Erik Padilla , Carman, Bob
Dealership Inventory (390 Vehicles)
2024 Ford Escape
new
Rapid Red Metallic Tinted Clearcoat exterior
Automatic
Front-wheel Drive
