Seth Chadwish

I had a great overall experience at Honda Parkville. Erin was an excellent sales consultant—professional, patient, and extremely helpful throughout the entire process. I also want to sincerely thank Har Erin was an excellent sales consultant—professional, patient, and extremely helpful throughout the entire process. I also want to sincerely thank Haroon for his support and guidance. However, I do want to express my disappointment regarding how things were handled at the very last minute. I had been at the dealership from 4 PM until after 9 PM—over five hours—working through the details, test driving, finalizing the lease, and arranging insurance. After signing the lease agreement for $417/month and thinking everything was settled, I was unexpectedly informed—just as the store was about to close—by Seth, the sales manager, that the monthly payment would be increased to $432 due to my credit score being 0. I was transparent from the beginning that I’m new to the country, and this should have been factored into the process early on—not after everything was agreed upon and signed. This is not something you surprise a customer with only after work hours, especially after such a long time spent at the dealership. When I raised my concerns, Seth told me, “Look buddy, we’re about to close. Either you take the deal or you lose this game.” That kind of language and timing felt extremely unprofessional and put me in a very uncomfortable position. Although I ended up signing the new contract, I sincerely hope this dealership reviews how such situations are handled. Customers should not be pressured or blindsided after hours of discussion, signed agreements, and closing time. More

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Loved nick, great guy, great salesman. He did all he could to get us the best deal He did all he could to get us the best deal More

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Everyone at Heritage Honda was very helpful and professional! Would highly recommend that you use them for your next car purchase professional! Would highly recommend that you use them for your next car purchase More

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