Shane Dhanani
Service Advisor
Southern Hyundai Chesapeake
3416 Western Branch Blvd
Chesapeake, VA 23321
88 Reviews
Write a Review88 Reviews of Shane Dhanani
February 17, 2026
Supposedly scheduled for oil change tire rotation and new wiper blades. when I got there told that it was my check in time. 3 1/2 hours later finally got out of the waiting room and into my car. Got home and wiper blades. when I got there told that it was my check in time. 3 1/2 hours later finally got out of the waiting room and into my car. Got home and found a recall notice from Hyundai telling me to park my car outside, away from buildings because the trailer hitch installed by the dealer could start fire. Not one mention of this at the dealership, In addition was told that if someone came in before me and wanted to add things they come first. Rating work poor since they did not inform me of recall and could have disconnected the hitch wiring to safeguard myself and the vehicle. More
Other Employees Tagged: Grace Albright, Dee Manning, Lorianna Goszkowicz
February 06, 2026
The staff and service were not outstanding and I would highly recommend anyone to receive service from this establishment. highly recommend anyone to receive service from this establishment. More
Other Employees Tagged: Joe Wachner , Sean Pierce
February 03, 2026
Excellent customer service happens here! Making my appointment was very easy and transaction was great and I would recommend this dealership Making my appointment was very easy and transaction was great and I would recommend this dealership More
Other Employees Tagged: Joe Wachner , Sean Pierce
January 24, 2026
Everyone was very friendly and helpful. I am very glad that I chose this dealership! I am very glad that I chose this dealership! More
Other Employees Tagged: Joe Wachner , Sean Pierce, Salesman Justin also helped me
January 23, 2026
Excellent communication with the time table of when parts came in and when my was was ready came in and when my was was ready More
Other Employees Tagged: Steve Johnson, Kevin Thompson, Justin Champ, Marcus Burruss, Christy Navarrete, Joe Wachner , Eli Philson, Sean Pierce, Floyd Pilley
January 14, 2026
Excellent communication on what my vehicle needed and a timeline, they have my business from now on timeline, they have my business from now on More
Other Employees Tagged: Joe Wachner , Sean Pierce, Floyd Pilley
January 12, 2026
I received timely service. This was the important factor. However, I had th to fight to get my appointment. This need fixing for your continued success. This was the important factor. However, I had th to fight to get my appointment. This need fixing for your continued success. More
Other Employees Tagged: Jimmy Stancil, John Bennett, Nick Wilson, Joe Wachner , Dan Lichtman, Sean Pierce, Floyd Pilley
December 25, 2025
Easily made the appointment. They handled the routine maintenance and the outstanding recall matters in a reasonable amount of time. Dealership was very clean and the service de They handled the routine maintenance and the outstanding recall matters in a reasonable amount of time. Dealership was very clean and the service dept staff was very friendly More
Other Employees Tagged: The woman in the service dept. I can’t recall her name. She was great

