Shane McCarty | Page 4

Great Service! We appreciate the outstanding service and friendly, professional folks at MB or Athens. The recent service performed on our GLE was top notch! The c We appreciate the outstanding service and friendly, professional folks at MB or Athens. The recent service performed on our GLE was top notch! The car was picked up and returned making it easy for us and the work was done on time. Our car runs great after this service and it was returned completely cleaned. Great Service -- Thanks very much! More

Helpful 1

Report | Print

Recovering from other folks' unforced errors Just bought a CPO 2016 E250 BlueTec. Had to search to find it, located one finally in Oklahoma City. Never owned a Merc before, this was new territo Just bought a CPO 2016 E250 BlueTec. Had to search to find it, located one finally in Oklahoma City. Never owned a Merc before, this was new territory. Trusting M-B's spotless reputation, I bought it directly, wired them cash. Billed as "perfect", it arrived after significant delay with over 7 cracks in the windshield. After literally WEEKS of me personally haggling and nagging with Oklahoma, the local dealership stepped in and made good on this. Shane immediately saw that the problem wasn't the broken windshield but the broken promises and shattered confidence. He took care of everything and was more than helpful in making things right. The facility was gorgeous and spotless, the car was delivered back to me looking like new. Thank you Shane and Mercedes of Athens for finally properly welcoming me into the Mercedes family. MB-USA should also be thanking you! I love the car and am looking forward to a long and happy relationship. Tom Cassity, Athens More

Helpful 0

Report | Print

Used Bentley and new gwagon Shaun and Gary followed through and got everything corrected. They are amazing and so helpful. The Bentley was checked by Bentley in Atlanta and the Shaun and Gary followed through and got everything corrected. They are amazing and so helpful. The Bentley was checked by Bentley in Atlanta and they said it is running fine. My Gwagen is running great and they are servicing it now. They are also fixing my 1984 g Wagen cabriolet and it’s running great. The service and professional staff is amazing. Gary is the BEST. More

Helpful 1

Report | Print

A terrific place for Mercedes service. Got very good price on new tires for SL 500. Service was exceptional. Car was clean and perfect when done. Just a pleasure to have these folks work Got very good price on new tires for SL 500. Service was exceptional. Car was clean and perfect when done. Just a pleasure to have these folks work on my car. Excellent Service+++!!! More

Helpful 1

Report | Print

Friendly, attentive, and excellent service from Cliff Davis EXCELLENT purchasing experience! Cliff Davis, our sales guy was friendly, knowledgeable, and professional. John Ledford, finance guy explained everyth EXCELLENT purchasing experience! Cliff Davis, our sales guy was friendly, knowledgeable, and professional. John Ledford, finance guy explained everything thoroughly and provided an easy, painless buying experience. Mike Daughtry, sales manager provided his usual helpful expertise. Andrew in the gift shop was so nice, he made me feel special. Shane and Sam in maintenance insured my vehicle was perfect inside and out. Beautiful detailing job, showroom perfect! Tabitha at Reception insured check-in and check-out went smoothly. All these people are top-notch professionals whom I hope to deal with for years to come. GOOD JOB CLIFF! You're the best! More

Helpful 0

Report | Print

Buying and service experience This dealership takes care of your every need.The salesmen explain every feature of the car your interested in and are always helpful during a test dr This dealership takes care of your every need.The salesmen explain every feature of the car your interested in and are always helpful during a test drive.I have been dealing with it for years and the service department has always been outstanding. More

Helpful 0

Report | Print

Never any problems We have purchased 2 ml350s. We were treated very well and courteously This dealership has been wonderf with servicing both cars. Shane has alw We have purchased 2 ml350s. We were treated very well and courteously This dealership has been wonderf with servicing both cars. Shane has always helped when problems have occurred. More

Helpful 0

Report | Print