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Shane Pratt
Shane Pratt at Hayes Chrysler Dodge Jeep of Gainesville

Shane Pratt

Sales Manager

Hayes Chrysler Dodge Jeep of Gainesville

3115 Frontage Road
Gainesville, GA 30504

Contact Me
4.8
39 Reviews

Hello, I'm Shane Pratt, a car salesman who takes immense pride in my work and is committed to delivering outstanding customer experiences. With years of experience in the automotive industry, I have developed a deep understanding of the needs and desires of car buyers. My goal is to ensure that every customer I work with receives personalized attention, expert guidance, and a memorable car buying journey. As a passionate car salesman, I am driven by my love for cars and my desire to create exceptional customer experiences. With extensive knowledge of the industry and a commitment to outstanding service, I am dedicated to helping customers find their perfect vehicle and ensuring their satisfaction every step of the way. Whether you're a first-time buyer or a seasoned car enthusiast, I'm here to provide you with a stress-free and enjoyable car buying experience. Let's work together to make your automotive dreams a reality.

Dealership Experience

4 yrs

Industry Experience

4 yrs

Languages Spoken

English English

4.8

39 Reviews

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39 Reviews of Shane Pratt

December 20, 2025

Dealership Rating
Employee Rating

Alexis did a great job of being there even after the purchase of the vehicle to make sure everything got done correctly and answer any questions that popped up More

by B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexis Jimenez , Morgan in the ‘we owe’ was a huge help

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Dec 30, 2025

Hayes Chrysler Dodge Jeep of Gainesville responded

We’re thrilled to hear that Alexis went above and beyond after your purchase to ensure everything was handled smoothly. Our care doesn't stop when you drive away! We hope you’re loving your new vehicle and look forward to working with you again. Thank you for your support!

December 16, 2025

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Employee Rating

Hayes has always been there when our family is looking for a vehicle! Always welcoming and ready to help! More

by tabitha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ruben Jimenez , Ryan, Bowen

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Dec 17, 2025

Hayes Chrysler Dodge Jeep of Gainesville responded

Thank you so much for the kind words, Tabitha! We’re thrilled you and your family feel welcomed and supported every time you visit. It’s our pleasure to provide a warm, friendly environment where finding the right vehicle is easy and enjoyable. We look forward to helping you and your family again in the future. Have a fantastic day!

December 11, 2025

Dealership Rating
Employee Rating

Sales department personnel were very friendly, helpful, and overall bent over backwards for me and my wife. More

by tganderson0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Suggest you update the survey template!, Ryan, Bowen, David Smith,

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Dec 17, 2025

Hayes Chrysler Dodge Jeep of Gainesville responded

Thank you so much for taking the time to share your experience! It's wonderful to hear that our sales team was friendly, helpful, and went above and beyond to assist you and your wife. We strive to make every interaction feel caring and personal, and stories like yours inspire us to keep it up! We can't wait to see you both again when you're ready for your next visit. Have an amazing day!

November 14, 2025

Dealership Rating
Employee Rating

Every one was friendly and nice and all working together to make sure all your needs were met More

by terekaj
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bowen

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Nov 19, 2025

Hayes Chrysler Dodge Jeep of Gainesville responded

Our team is always working hard to make sure you're satisfied with the service and product you receive. We’re grateful you took the time to share how friendly and helpful everyone was! Thank you for trusting us to get the job done right and we look forward to taking care of you again. Welcome to the family!

October 13, 2025

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Employee Rating

Jonathan was very helpful in all aspects of our purchase However, the detail department could’ve been better. There was spots all over the inside of the truck in the windows were terrible. More

by hotrodq
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michelle was awesome!

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Oct 16, 2025

Hayes Chrysler Dodge Jeep of Gainesville responded

Thank you so much for your feedback. We're incredibly sorry for how your vehicle was presented to you - we dropped the ball this time. We are, however, glad Jonathan made your buying experience great! If there's anything else we can do for you, please let us know!

October 12, 2025

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Employee Rating

Jon did everything to make this car buying experience exceptional. He never once made me feel pressured. He walked us through the whole process with ease. I love my new grand Cherokee L! Thank you More

by jamestracyward
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Brewer

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Oct 16, 2025

Hayes Chrysler Dodge Jeep of Gainesville responded

You can always count on the Hayes team to give you a pressure-free experience! We understand how important choosing the right car is and we want to be of help, not harm! We're so thrilled you're enjoying your new Grand Cherokee L! If there's anything else we can do for you, please let us know!

October 07, 2025

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Employee Rating

2015 honda civic needs clutch replacement. Everyone knows. Service team can’t “recreate the noise”. So they took away the “we owe” contract and took back the car. More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Tyler Boucher , Bowen

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Oct 16, 2025

Hayes Chrysler Dodge Jeep of Gainesville responded

Hi David, our team works hard to properly diagnose issues and we're sorry that they were not able to recreate the noise. We understand how frustrating that can be and want you to know we do our best to honor every agreement and stand behind the vehicles we sell. We’re sorry for any inconvenience this caused.

October 06, 2025

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Employee Rating

By far best experience at a dealership. Ritch was great and helped us find exactly what we were looking for. More

by joshcburdette
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ruben Jimenez, Tyler Boucher, Ritch Wharton

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Oct 16, 2025

Hayes Chrysler Dodge Jeep of Gainesville responded

We love hearing that! We're so glad Ritch made your experience so wonderful! Enjoy your new ride and come back soon!

October 02, 2025

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Employee Rating

Great experience! Did not feel pressured. I would highly recommend shopping with Hayes in Gainesville More

by CBRANNON1031
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Caleb Coltman

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Oct 10, 2025

Hayes Chrysler Dodge Jeep of Gainesville responded

At Hayes, we're all about an easy car-buying experience. No games, no pressure, just a hassle-free journey. Thank you for sharing your experience! Have a wonderful week and come back again soon!

September 09, 2025

Dealership Rating
Employee Rating

Ruben was thorough and the process was easy to complete financing for our new Grand Cherokee, More

by maxrich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ruben Jimenez, Josh Ayub, Tyler Boucher, Tracy Rogeri, Ritch Wharton, Christian Evans, Alexis Jimenez, Enrique Camacho , Alexis Romines

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Sep 11, 2025

Hayes Chrysler Dodge Jeep of Gainesville responded

Amazing! We love hearing that the process was easy to complete! Shopping for a new car shouldn't be hard or stressful. Our goal is to make the experience simple, clear, and worry-free. Thank you for shopping with us - we look forward to seeing you again!

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