Shannon Buie | Page 3

Great job as always. I love this dealership. Service reps know their stuff and are always very helpful. The managers take care of their customers and go out of their way I love this dealership. Service reps know their stuff and are always very helpful. The managers take care of their customers and go out of their way to take care of them. Thank you!! More

by Josh3675 Verified Customer Verified Customer

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My score could change based on how Shannon Buice handles my return visit. I brought vehicle in with suspected oil leak, after 3 days of looking, your techs concluded there was no leak. Based on this conclus my return visit. I brought vehicle in with suspected oil leak, after 3 days of looking, your techs concluded there was no leak. Based on this conclusion I then decided to spend $1200 on a combination of new key fob, brakes and pads, and fluid flushes to then pick the jeep up a week later, climb under it at the dealership and see oil still leaking from underneath. It’s visible and easily found if you actually look. I suspect a rear main seal leak but we are now doing a dye test to confirm. Conveniently, the vehicle is a few weeks out of the time limit for powertrain warranty. Disappointing across the board. Happy to discuss further. More

by ggraujr Verified Customer Verified Customer

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Great service advisor and great dealer will take my car there again for service when it’s time to do my next oil change there again for service when it’s time to do my next oil change More

by JEFFRAMIREZ0428 Verified Customer Verified Customer

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Thank you for your great customer service during my oil change it was very appreciated. change it was very appreciated. More

by DYLANVERGELI02 Verified Customer Verified Customer

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Took care of my truck quickly and more reasonably priced than I expected. Thank you Mary and the rest of the service department!! than I expected. Thank you Mary and the rest of the service department!! More

by Josh3675 Verified Customer Verified Customer

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They try there best! They will work with you through difficulties and if you trust there process of things, you will be satisfied in the end. I admire the professionalism They will work with you through difficulties and if you trust there process of things, you will be satisfied in the end. I admire the professionalism of management! More

by nicholasrowel Verified Customer Verified Customer

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Absolutely not a pleasant experience. I was would have rather been drawn and quartered than wait in shop lounge or on the sales floor. The front line staff had zero courtesy towards being I was would have rather been drawn and quartered than wait in shop lounge or on the sales floor. The front line staff had zero courtesy towards being a remedy for my NEW vehicle's mechanical issues. I will not prom this business nor with shop here again. More

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Work was performed correctly the first time. Drivers seat was put back just right. Very easy to schedule service. Drivers seat was put back just right. Very easy to schedule service. More

by PSTODOLKA Verified Customer Verified Customer

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Shannon Buie and Mark are good service team, they are professional and way better than Joe Johnson! professional and way better than Joe Johnson! More

by Mohammad Qaddoura Verified Customer Verified Customer

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Great job as always. Never disappointed with the service I get at Don Davis. They have the best team there Never disappointed with the service I get at Don Davis. They have the best team there More

by Josh3675 Verified Customer Verified Customer

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