Shannon Milliano
Shannon Milliano at Dean Team Subaru Volkswagen

Shannon Milliano

Volkswagen Service Advisor

Dean Team Subaru Volkswagen

15121 Manchester Road
Ballwin, MO 63011

Contact Me
5.0
44 Reviews

Dealership Experience

14 yrs, 2 mos

Industry Experience

17 yrs, 5 mos

Specialties & Trainings

Subaru / VW Parts Specialist

VW Service Advisor

5.0

44 Reviews

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44 Reviews of Shannon Milliano

May 29, 2026

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Employee Rating

The Dean Team experience is exceptional! The sale team is welcoming, knowledgeable and will work with you to find the right car for you in your budget. The service team is fantastic. Alway More

by Susan Vilmain
Sales Price Transparency
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Recommend Dealer
Yes
May 29, 2026

Dean Team Subaru Volkswagen responded

It’s great to hear our sales team made finding your used Volkswagen Atlas Cross Sport both welcoming and budget-friendly. We’re also pleased our service crew provided friendly, professional care. Thank you for the five-star review and enjoy your new ride.

May 21, 2026

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I had a great experience with the Dean Team. Shannon was so welcoming and helpful. He was very communicative and made me feel understood. My car is working great! I appreciate the speed and qual More

by ariakleber
Service Price Transparency
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Recommend Dealer
Yes
May 21, 2026

Dean Team Subaru Volkswagen responded

We’re thrilled Shannon made you feel so welcome and understood during your Volkswagen Taos service. It’s wonderful to know your Taos is running smoothly and that the service was both quick and high quality. We look forward to assisting you again.

March 16, 2026

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Shannon Millian helped me and his customer service was excellent. The waiting area was very nice. My daughter loved the hot cocoa, snacks, and coloring pages. I was really excited about all the Volkswagen More

by Natalie B
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Recommend Dealer
Yes
Mar 17, 2026

Dean Team Subaru Volkswagen responded

Thank you for sharing how Shannon provided excellent service and how much you and your daughter enjoyed our comfortable waiting area with hot cocoa, snacks, and Volkswagen coloring sheets. We’re pleased the oil change was hassle-free and that the brake replacement on your Taos was quick and fairly priced. We look forward to your next visit.

March 13, 2026

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Shannon was courteous and professional without being pushy. Shannon communicated very well which made the entire service very pleasant More

by Tbroem
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Recommend Dealer
Yes
Mar 13, 2026

Dean Team Subaru Volkswagen responded

It's great to hear Shannon’s respectful approach and clear updates made your Volkswagen Atlas service pleasant. We look forward to welcoming you back.

March 06, 2026

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Dave was incredible—knowledgeable, straightforward, and scored me an awesome deal on my new 2026 Volkswagen Atlas SEL Premium R-Line. Zero pressure, all help! This flagship trim is pure luxury meets pract More

by Tom1896
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Mar 06, 2026

Dean Team Subaru Volkswagen responded

We’re delighted to hear Dave made your Atlas purchase stress-free and that you’re enjoying the SEL Premium R-Line’s luxury, space, and confidence-inspiring performance. Thank you for highlighting the comfort of the three rows, advanced safety tech, and premium features. We look forward to serving you again.

February 26, 2026

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This place is the BEST! They always take care of me and ensure my experience is top notch. I'm proud to be a VW owner and glad I get it serviced at Dean Team! More

by ag9972
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Recommend Dealer
Yes

Other Employees Tagged: Scott Sack

Feb 27, 2026

Dean Team Subaru Volkswagen responded

It’s fantastic to hear that you always feel taken care of when bringing in your Volkswagen. We’re proud to know our team delivers a top-notch service experience each visit. Thank you for choosing us to keep your VW running at its best.

February 26, 2026

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Shannon, Scott, and Paul were spectacular as usual. Always attentive and easy to deal with. Would recommend those 3 and the dealership to anyone More

by joelhayes56
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Recommend Dealer
Yes
Feb 26, 2026

Dean Team Subaru Volkswagen responded

We’re thrilled that Shannon, Scott, and Paul provided attentive and seamless service on your Volkswagen GLI. Thank you for recommending our team so highly. We look forward to your next visit.

February 25, 2026

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I am always treated kindly when shopping or coming in for service on my vehicle. Specifically Dave and Shannon have always been extremely helpful and understanding. More

by shahnoagreene
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Recommend Dealer
Yes

Other Employees Tagged: Dave Smith

Feb 25, 2026

Dean Team Subaru Volkswagen responded

It’s wonderful to know you feel welcomed every time you visit for shopping or Toyota RAV4 service. We’ll share your praise with Dave and Shannon for their helpful and understanding support. Thank you for trusting us with your vehicle and we look forward to assisting you again.

February 21, 2026

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Shannon was extremely helpful from start to finish. He made the process easy, explained everything clearly, and was honest about pricing. I’m very happy with the service and highly recommend this deale More

by ryanworley
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Recommend Dealer
Yes
Feb 21, 2026

Dean Team Subaru Volkswagen responded

It’s great to hear Shannon guided you through your Volkswagen service so smoothly. Thank you for recommending us and we look forward to your next visit.

February 21, 2026

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Shannon was amazing and very communicative during the entire process. This is the reason I keep coming back More

by akalman
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Price, Scott Sack

Feb 21, 2026

Dean Team Subaru Volkswagen responded

It’s wonderful to hear Shannon kept you informed throughout your Volkswagen Golf R service. We appreciate your continued trust and look forward to assisting you again. Thank you for your five-star review.

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