Shant Yousif

I don't like. Because very slow. Never servimces my car. Still noise brake in the my car. Still noise brake in the my car. More

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Phenomenal service What a true car dealer. Mr. Yousif and Jeff Korn worked with me to find that common ground. No pressure whatsoever. They were so personable and honest What a true car dealer. Mr. Yousif and Jeff Korn worked with me to find that common ground. No pressure whatsoever. They were so personable and honest. I used to go to sheey Toyota and I will NEVER use them or go to them again. I am more than pleased and happy with my purchase. Awesome guys. I have never met a sales manager willing to meet me. Jeff was so honest and funny. Made the night pleasant. Thank you! More

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Awesome Dealership Awesome dealership! Bought a new 4runner from Chiraz last week. The first trip was kind of rough just because we couldn't come to an agreement over Awesome dealership! Bought a new 4runner from Chiraz last week. The first trip was kind of rough just because we couldn't come to an agreement over the trade in price. I was pretty tired since I had been car shopping all day, so after a few hours I asked for my key and left. I wasn't 100% ready to buy. The next day, Chiraz called me and offered me a more than fair price on my trade, as well as a great price on the 4runner. I came in and the car had been detailed and brought over. She hustled through getting everything else ready. Shant, the GM, made everything easy as well. I filled out the forms and she showed me all the features on the car during the pre-delivery inspection. She showed me the service dept and how to schedule an appointment. I signed the papers and was in and out of there in less than 2 hours. I was looking for a black Trail premium and they were the only ones in the area that had it (except for a dealer in MD that had terrible reviews and not as good of a price). Also their e-price wasn't misleading like the other dealers in the area (which don't include $940 freight charge). Very happy with the 4runner and the dealership! Thank you Chiraz and Shant! More

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Extraordinary experience! From the moment I contacted Koons Arlington Toyota, I was treated with exceptional service. Mr. Shant Yousif called me by my request and answered eve From the moment I contacted Koons Arlington Toyota, I was treated with exceptional service. Mr. Shant Yousif called me by my request and answered every question that I had concerning the RAV4 XLE that I was considering to purchase. Two days later, I showed up at Koons Arlington and was assigned my sales representative, Christian Johnson. Remarkable buying experience with Christian! He was so professional and has such wonderful manners! Christian took his time answering questions that I had and explained in great detail all the features of the RAV4 XLE. Financing went extremely smooth with no pressures to buy any add-ons. I worked with Ray Mukhutdinov who was in training under with Chetan Chavan. I can not say enough on what a wonderful buying experience that I had. I researched other dealers and communicated with them and I can say without a doubt that Koons Arlington Toyota went above and beyond to welcome me as a new customer. Thank you all so very much! More

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Thank you Shant Yousif / Arlington Toyota I really enjoyed purchasing my RAV4 from Shant at Koons. This was my second RAV4, but a lot had changed with the vehicle since I last purchased one. I really enjoyed purchasing my RAV4 from Shant at Koons. This was my second RAV4, but a lot had changed with the vehicle since I last purchased one. Shant patiently ran me through all of the new electronic and safety features. He had a very pleasant demeanor, and I in no way felt pressured to make the purchase, which usually leads me to take my business elsewhere. He also seamlessly worked through the challenge of obtaining a rarer paint color, which involved some additional logistics and administrative work. Regarding pricing, he worked collaboratively with me there as well, highlighting the different promotions that were available, and presenting a few alternatives. Overall, I was very happy with the experience and would recommend Shant and Koons to others looking for a stress-free, pressure-free car buying experience. Thanks, John M Alexandria, VA RAV4 XLE Owner More

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Great customer service I would like to thank you for helping me leasing my Toyota RAV4 (new car). Your time and efforts are really appreciated. Your customer service and I would like to thank you for helping me leasing my Toyota RAV4 (new car). Your time and efforts are really appreciated. Your customer service and sells skills is above expectations. I also want to thank the management for their efforts for contacting the bank and getting my approval. Am sure it wasn't easy to get it. Am already in love with my new car and enjoying the drive as well. I will definitely refer you to other family and friends if anyone would like to purchase Toyota. Thanks again, Best Regards, Aseel Al Sarraf More

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Corolla Purchase I have bought three cars from Koons in the last year and a half; two from Koons Arlington Toyota. Koons is ok but I will never deal with Shant Yousif I have bought three cars from Koons in the last year and a half; two from Koons Arlington Toyota. Koons is ok but I will never deal with Shant Yousif again. He failed to put the inspection sticker on my first car and I feel that he lacks attention to detail. He was also too flirtatious and scattered taking care of other deals and did not communicate where we were in my process until a couple of hours had passed. More

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I purchased a new 2013 Prius at Koons, and the experience was great. If you want a sales guy who is willing to work WITH you, Shant Yousif is the man to ask for. He gave me the best price he could offer stra was great. If you want a sales guy who is willing to work WITH you, Shant Yousif is the man to ask for. He gave me the best price he could offer straight away, and did not waste my time playing games trying to get me to buy extra options etc. Communicating via email with him was fast, and he responded to all my questions and requests. Mr. Yousif was very courteous when we met, and he was very thorough in making sure I understood the inner workings of the car (the apps, bluetooth etc.). Car was given full tank of gas and washed before I took it home. I would recommend doing business with Koons Arlington! More

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My father and I went in to purchase a new vehicle to replace his van that was on its last legs. He was immediately drawn to the 2013 Toyota Rav4 and it was unbelievable how helpful the staff was. The wh replace his van that was on its last legs. He was immediately drawn to the 2013 Toyota Rav4 and it was unbelievable how helpful the staff was. The whole process was quick and seamless. Shant, Chetan, and Ali were all very kind, courteous, friendly, and efficient. I would highly recommend this dealership and staff to anyone looking to buy a great priced vehicle from genuine people. More

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Prior to submitting an email inquiry, I did an extensive amount of research on 4Runners and narrowed my search to the exact specifications I desired. I then inquired about a new 4Runner via Koons' website a amount of research on 4Runners and narrowed my search to the exact specifications I desired. I then inquired about a new 4Runner via Koons' website and received a very polite and informative reply from Shant Yusif. I'm an experienced car purchaser and also consult with a friend who was previously an auto mystery shopper. I was also in no rush to buy anything until I found a vehicle that was a perfect fit for me at a reasonable price. Shant and the Koons team rolled out the red carpet. He answered every tough question honestly and clearly, and expressed more concern about winning the customer on a long term basis with real and forthright answers than trying to make a quick sale for a quick fix. In this day and age of a tough economy, I was pessimistic about how a dealership and salesman could be so helpful and honest but my apprehension was nullified as i doublechecked all prices and promises. As stated, I was in no rush but found a wonderful deal on a 2013 4Runner with exactly what i sought. I received follow up customer service communications and am looking forward to a good relationship with Koons Toyota and Mr. Yusif. I have recommend he and Koons to my friends and hope you do so as well. More

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