Sharon Hester

Throughout the entire car-buying process, Sharon kept me informed of my vehicle status unlike the young man Nick i was working with, of which i was very much disappointed with. Also, my Jeep had a recall so informed of my vehicle status unlike the young man Nick i was working with, of which i was very much disappointed with. Also, my Jeep had a recall so i was unable to drive off with the vehicle, so i had a loaner care for the week, during that week i was not notified of any status of my vehicle from Nick. Although i understand it was a weekend/holiday on the following day i did not receive one phone call, it seemed like this young man was just all about getting his commission and did not care about this important purchase i was making. Also Nick did not even show me how my loaner/Tesla car worked or even shake my hand to congratulate me he didn't even say good bye. Terrible customer service from this young man Nick Singh. John the sales manager was a terrific addition, he displayed exceptional knowledge about vehicles and helped to get the deal going and closed. Sharon made the entire experience smooth and hassle-free while l waited for my vehicle. She was prompt in responding to my inquiries ang handling all the questions i had. I would highly recommend Sharon Hester to anyone in search of a new or used car. Their dedication to customer satisfaction, knowledge of the products, and friendly demeanor makes them an exceptional sales associate. Thank you, Sharon and John, for making my car-buying experience a truly positive one!” More

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Horrible customer service only concerned about his commission. He was not the original person i communicated with via email but i received him upon arrival. After my purchase this young man did not ev commission. He was not the original person i communicated with via email but i received him upon arrival. After my purchase this young man did not even congratulates me or followed up with my vehicle being in the shop for a recall. He shouldn't be in sales. More

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Great car buying experience. Sharon and the sales team worked hard to help us go through the process and find a car that worked great for us. Sharon and the sales team worked hard to help us go through the process and find a car that worked great for us. More

by wholleyb Verified Customer Verified Customer

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Me and my family always come to shop here. Won’t be going anywhere else. I love the people here. Won’t be going anywhere else. I love the people here. More

by MARGARITA.S.VALDEZ Verified Customer Verified Customer

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Amazing experience buying my Jeep Wrangler with the team at Rick Hendrick. I LOVE my new Wrangler 4xe. Fantastic ride. Brady was incredibly patient and helpful during my test drives and walking me thro at Rick Hendrick. I LOVE my new Wrangler 4xe. Fantastic ride. Brady was incredibly patient and helpful during my test drives and walking me through the ordering process. Sharon kept me up to date once my Jeep arrived and made sure everything was smooth for arrival, vehicle prep, paperwork and processes. Danny was my trusted advisor throughout the process and went FAR above and beyond to help me get the best price, take advantage of rebates, and he negotiated absolute best financing on my behalf. This team provided "white glove" service and treated me like a rockstar. Highly recommend working with them for your next Jeep purchase. Thank you. You folks are THE best. 😇 More

by grant.cleaveland Verified Customer Verified Customer

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I went in just to look at the options available and left with a new vehicle. The customer service, the smiles, the atmosphere was one that made you feel like family! I will definitely return for my next pur with a new vehicle. The customer service, the smiles, the atmosphere was one that made you feel like family! I will definitely return for my next purchase! More

by domodaniels Verified Customer Verified Customer

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Sharon was great to work with she understood the assignment and executed it perfectly and with ease!!!! assignment and executed it perfectly and with ease!!!! More

by deneenlowellc Verified Customer Verified Customer

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Go see my girl Sharon Hester, She will take care of you and get you the car you want. Total impressed with this Rick Hendricks Ram dealership and team members, certainly after dealing with Mall Of GA Ram w and get you the car you want. Total impressed with this Rick Hendricks Ram dealership and team members, certainly after dealing with Mall Of GA Ram which was the worst. More

by TA VEN Verified Customer Verified Customer

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Sharon was absolutely amazing! My experience here was worry and hassle free! My drive from Miami was well worth it! Thank you! My experience here was worry and hassle free! My drive from Miami was well worth it! Thank you! More

by anderson.amir Verified Customer Verified Customer

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Rick Hendrick Dodge Ram's all the staffs are great to work with and friendly... Five Star Customer Service work with and friendly... Five Star Customer Service More

by rokwon99 Verified Customer Verified Customer

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