Shawn Bennett | Page 3

Shawn in the service department goes above and beyond to fit me in when my car is needing any kind of attention. fit me in when my car is needing any kind of attention. More

by MEGSKIPPER84 Verified Customer Verified Customer

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Outstanding very thoughtful and conscientious. Thank you also for listening to personal desires. See you again. Thank you also for listening to personal desires. See you again. More

by VITUMSVS Verified Customer Verified Customer

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My first visit to Mercedes-Benz of Eugene was a positive experience thanks to the stewardship of Sean in the service dept. He was straight-forward in explaining my issue and I had confidence that the correc experience thanks to the stewardship of Sean in the service dept. He was straight-forward in explaining my issue and I had confidence that the correct service was going to be rendered. Sean efficiently handled my warranty policy and provided the correct information. I feel fortunate to have found an honorable service. Thanks again Sean. I will count on your guidance. Richard DeGeorge More

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This is the best dealership I've ever worked with. Shawn Bennett goes above and beyond to make sure my vehicle is taken care of. I use my sprinter van for long travel on work trips and am confident Shawn Bennett goes above and beyond to make sure my vehicle is taken care of. I use my sprinter van for long travel on work trips and am confident with my vehicles performance because I am well taken care of. More

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Always extremely attentive and expedient. I have another car so I was not in a rush to get my Mercedes back from service. I have another car so I was not in a rush to get my Mercedes back from service. More

by SUSAN34 Verified Customer Verified Customer

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I took my car to the dealer since my Mercedes model has a closed transmission. When dropping off the car, I said the transmission fluid was probably low. I was quoted $518 for transmission service, which I a closed transmission. When dropping off the car, I said the transmission fluid was probably low. I was quoted $518 for transmission service, which I approved. After a $195 transmission diagnosis and a subsequent $195 general mechanic diagnosis, my new quote included a new transmission, new brakes, new belts, and a handful of other suggested repairs. Some repairs could be delayed (a/c compressor). I picked up the car and took to a local/reputable repair shop and had repairs made there. The transmission was low in fluid. The front brakes were replaced, while the rear brakes were in good condition. The belts were also in good condition. For the completed repairs, I paid $895. For the same repairs, Eugene Mercedes quoted $9915! And I got to pay $390 for mostly misdiagnosed service. More

by OREGONSOONER Verified Customer Verified Customer

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Quick to come to vehicle when you pull in. The check in area being covered is appreciated. Never seen waiting room. Always offered a free shuttle to wherever I want to go and will pick you up The check in area being covered is appreciated. Never seen waiting room. Always offered a free shuttle to wherever I want to go and will pick you up when you ask. They will also pick you up after your vehicle is finished. More

by BGS Verified Customer Verified Customer

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My 2011 View now runs like a new vehicle, more power and better brakes -- and it only went in for a recall and an A and B service! better brakes -- and it only went in for a recall and an A and B service! More

by DAVIDKCALDERWOOD Verified Customer Verified Customer

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The service department, and the dealership at Mercedes Benz of Eugene rocks. Very professional diligent on time no messing around service with a smile. Benz of Eugene rocks. Very professional diligent on time no messing around service with a smile. More

by JASONASCH Verified Customer Verified Customer

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Very Professional, and courteous. We appreciate the service provided by Mercedes-Benz of Eugene, as the service needs are clearly explained and are addressed. Always top-notch servi We appreciate the service provided by Mercedes-Benz of Eugene, as the service needs are clearly explained and are addressed. Always top-notch service, without failure. Thank you! More

by TFRANZ Verified Customer Verified Customer

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