Shawn Bertrand
Shawn Bertrand at Metro Honda
Refer Me

Shawn Bertrand | Page 2

Head of Vehicle Exchange/Sales Consultant

Metro Honda

540 NJ-440
Jersey City, NJ 07305

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3.6
57 Reviews

I was born on a small island called Mauritius, and I want to show others that anything is possible with faith and perseverance. I want to help all my customers accomplish their goals and drive home in the car of their dreams. Your happiness is my desire, and with a quick text or call I'll show you guys how easy it is to do business with me. Instagram: @Shawnsoldthewhip Email: Sbertrand@mymetrohonda.com

Dealership Experience

3 yrs, 5 mos

Industry Experience

3 yrs, 5 mos

Languages Spoken

Creole Creole

English English

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3.6

57 Reviews

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57 Reviews of Shawn Bertrand

June 18, 2023

Dealership Rating
Employee Rating

Awful experience! I regret of visiting them. Not sure how they are in this business coz neither their sales guy nor the manager knows how to talk. First they deny of h More

by Abhinab
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 19, 2023

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak more about your visit with you. Kind regards, Jose Cornieles  Director of Sales 201-451-7111 x1243

May 25, 2023

Dealership Rating
Employee Rating

Awesome guy! Very professional and helpful! He helped us get the best deal! Love my blue CRV. Thx David! Kelly Del Sol More

by PKDELSOL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 25, 2023

Metro Honda responded

Thank you for taking the time to share your experience! We are so glad to have you as our customer and look forward to seeing you again!

April 10, 2023

Dealership Rating
Employee Rating

Great service. I was in and out within an hour getting my yearly service check. More

by Redhead
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Raychiel Lopez

Apr 11, 2023

Metro Honda responded

Thank you for sharing your experience!

April 07, 2023

Dealership Rating
Employee Rating

Great treatment great costumer service Mr. Shawn took great care of me and made sure I had the right vehicle . More

by BRIANJ1191
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Milton Rodriguez

Apr 10, 2023

Metro Honda responded

Thank you for your feedback! We appreciate your kind words.

April 03, 2023

Dealership Rating
Employee Rating

I gave them the benefit of the doubt and took down my review but this is still a continuing problem I don’t understand how a Honda dealership cannot fix my car they are a certified dealer that cannot fix More

by Joncarlosaponte1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 03, 2023

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak more about your visit with you. Kind regards, Rich Sabatino Service Manager 201-451-7111 x1268 or x2107

April 02, 2023

Dealership Rating
Employee Rating

This was a a great dealership and I would recommend this place to friends and family. More

by lisajeanbaptiste84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Jabbar, Gabriel Martins

Apr 03, 2023

Metro Honda responded

Thank you for sharing your experience!

April 01, 2023

Dealership Rating
Employee Rating

worst experience even no one was there to explain what needs to be done in car !will never come back would love to go in Clifton!please work on your service know how i can know what els needs to be done i More

by gardeziowais5
Recommend Dealer
No
Apr 03, 2023

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak more about your visit with you. Kind regards, Rich Sabatino Service Manager 201-451-7111 x1268 or x2107

Apr 03, 2023

gardeziowais5 responded

Please work on your service no one has extra money to spend with you(rude) people no one told me whats need to be done ?no one call me to say your car is ready ?i will not go there anymore i used to go in clifton lovely service you guys really need to close the dealership and get service traning from clifton!thank you!

March 31, 2023

Dealership Rating
Employee Rating

They did not want to service my new car. My rear view mirror was loose .they did not want to fix it.they installed a trailer & did not finish the job on a new car More

by Jerry's.castaldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 03, 2023

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak more about your visit with you. Kind regards, Rich Sabatino Service Manager 201-451-7111 x1268 or x2107

March 25, 2023

Dealership Rating
Employee Rating

Just did an oil change and I hope it is my last visit to this dealership More

by Ganessbruce
Recommend Dealer
No

Other Employees Tagged: Rachel Terriogo, Raychiel Lopez

Mar 27, 2023

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak more about your visit with you. Kind regards, Rich Sabatino Service Manager 201-451-7111 x1268 or x2107

March 23, 2023

Dealership Rating
Employee Rating

Very respectfully and helpful will come again soon they are the in town five star More

by robbase322
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Jabbar

Mar 24, 2023

Metro Honda responded

Thank you so much for taking the time to share your experience!

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