Shawn Hamilton
Shawn Hamilton at Springfield Nissan
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Shawn Hamilton | Page 3

Nissan Service Director

Springfield Nissan

3505 South Campbell Avenue
Springfield, MO 65807

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4.7
131 Reviews
4.7

131 Reviews

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131 Reviews of Shawn Hamilton

November 16, 2022

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Employee Rating

Five star start to finish, all are vehicles get detailed at Youngblood and serviced,Our family also when it comes to purchasing vehicles is always just go to Youngblood! Happy holidays Youngblood family Go More

by Bransonsolar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Widiger

Nov 17, 2022

Springfield Nissan responded

Thank you for the 5 Stars. We appreciate the Balmes Family very much. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

October 31, 2022

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Nicholas and team were great in helping me get my truck diagnosed and repaired. the pickup is running great now and differential leak is also repaired. Thank You More

by 2011pro4x
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chase Wells , Nicholas Emery

Nov 08, 2022

Springfield Nissan responded

Thank you for the 5 Stars and for the feedback. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

October 11, 2022

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Service is fast and good quality, they make sure you’re comfortable and really take care of you. More

by neverleavingtheforest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 12, 2022

Springfield Nissan responded

Thank you for the 5 Star rating. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

September 16, 2022

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Employee Rating

Service center is dishonest and change double compared to repairpal.com 'should cost' range. Just had ABS control replaced for $2500 when should cost range was $988-$1022. Shop rate $149/hr More

by CrankyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: John Widiger, Andy Burkemper, Cristian Vega , Nicholas Emery

Sep 16, 2022

Springfield Nissan responded

Hello. As my Service Manager explained to you during your visit, with your approval we had to do several different diagnostics on your 2012 Nissan Quest. It appears that you visit our dealership for service around one time per year, so unfortunately we do not have an extensive service history with this vehicle. We definitely understand the frustration of higher than expected repair costs. My Service Manager thought your visit ended on a good note with explanation and the $100 discount, but unfortunately it looks like that was not the case. I definitely invite you to call and visit further with him at 417-882-3838, his name is Shawn Hamilton. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

September 13, 2022

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Very friendly team. Fast and quality service. Convenient site. Free shuttle. I really liked it. More

by Fedor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Widiger, Andy Burkemper

Sep 13, 2022

Springfield Nissan responded

Thank you for the 5 Star rating. We appreciate you very much. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

September 09, 2022

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Great people to do business with they strive for perfection. A good place to buy or service a car. More

by Dr. Vinyl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Burkemper, Daniel Chitwood, Chase Wells , Grey Brunson, Logan Jeffery

Sep 13, 2022

Springfield Nissan responded

Thank you for the 5 Star rating. We appreciate you very much. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

September 06, 2022

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Employee Rating

Service writer told me body molding was nap covered due to hitting something. My wife and I are the only drivers. The service manager got involved and got it arranged to get fixed like it should have been More

by rrgary4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Sep 13, 2022

Springfield Nissan responded

Thank you for the 4 Star rating. We appreciate you very much. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

September 06, 2022

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Everyone is friendly and didn’t waste a lot of unnecessary time. No complaints with the service. And love my new car! More

by Nlhstn
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Primanzon , David Paul

Sep 08, 2022

Springfield Nissan responded

Thank you for the great review. We are happy to hear that you found our process saved you a lot of time.

August 17, 2022

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Nick Emory was very kind and thoughtful and help me through the whole process of getting my car serviced. More

by hollenbeck33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Emory

Aug 25, 2022

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know your visit went well. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

August 16, 2022

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Employee Rating

This team is one that you can trust and they provide excellent service in every way … aways a pleasant experience! We are faithful customers because we are delighted customers! More

by terryl54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 25, 2022

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know your visit went well. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager