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Shawn Murray
94 Reviews
Started in automotive 20 years ago. Worked as porter, parts delivery drivers, parts counter, service advisor, now service manager. Own a Subaru myself.
Read moreDealership Experience
3 yrs, 2 mos
Industry Experience
23 yrs
94 Reviews
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94 Reviews of Shawn Murray
May 20, 2025
Secor Subaru in New London, CT is extraordinary. My 2024 Crosstrek had a flat on my trip to New London, and Subaru Roadside Assistance towed my car in to Secor Subaru. Service Mgr Shawn brought a re My 2024 Crosstrek had a flat on my trip to New London, and Subaru Roadside Assistance towed my car in to Secor Subaru. Service Mgr Shawn brought a replacement tire in from a distributor 50 miles away and Service Exec Kyle got me back on the road in hours. They even took care of my annual service inspection while I was waiting. They set an outstanding standard for service. Thank you, Shawn and Kyle. More
by bwolder
Other Employees Tagged: Kyle Pullen
May 01, 2025
Kat was very nice. They couldn’t fix my Honda and was told to take to Honda. Honda would charge Secor almost 2,000 dollars. This is crazy when it could be repaired for They couldn’t fix my Honda and was told to take to Honda. Honda would charge Secor almost 2,000 dollars. This is crazy when it could be repaired for less the 500. I will take care of repair my self. Also if I did take it Honda it would be an inconvenience to me. They offered no help in this matter. More
by raycfe
Verified CustomerOther Employees Tagged: Mike Eggert, Shane Wildes, Don Culley, Kaitlyn Gray
April 09, 2025
From the Sales staff and Manager, to the Parts & Service staff...my experience at Secor Subaru has been an excellent experience! staff...my experience at Secor Subaru has been an excellent experience! More
by cad114
Other Employees Tagged: Dan Mirles, Paul Holden, Mike Eggert, Anastacia Rebell, Kyle Pullen, Rebecca Nutt
March 28, 2025
Took my 18 crosstrek in for recall repair. Prompt scheduling, responsive and professional staff, clean facility, etc. Not only did they promptly perform the recall repairs they put my car thro Prompt scheduling, responsive and professional staff, clean facility, etc. Not only did they promptly perform the recall repairs they put my car through a car wash, and did a multi point inspection for free. Completely unexpected but very appreciated. I will be returning in the future for maintenance. More
by Christianjgray99
Other Employees Tagged: Joycelyn Mata, Anastacia Rebell, Kyle Pullen, Rebecca Nutt, Kaitlyn Gray
March 17, 2025
Excelent dealership for maintaining your car. The service dept works well with their customers, they answered questions, review maintenance results and provide options. The service dept works well with their customers, they answered questions, review maintenance results and provide options. More
by MARIA.MOULTHROP
Other Employees Tagged: Mike Eggert, Don Culley, Anastacia Rebell, Kyle Pullen, Rebecca Nutt, Kaitlyn Gray
January 17, 2025
The service staff was incredibly friendly and professional. They completed the work as described, on time, and they kept me updated throughout the process. professional. They completed the work as described, on time, and they kept me updated throughout the process. More
by TRACY.DICKSON
Other Employees Tagged: Anastacia Rebell, Kyle Pullen, Rebecca Nutt, Kaitlyn Gray
January 06, 2025
We have been generally very pleased with the dealership. They gave us good information on the tecnical details of the car. They have also offered to answer questions that come up as we become more familiar They gave us good information on the tecnical details of the car. They have also offered to answer questions that come up as we become more familiar with the car. We wish they had informed us that they would cash our personal check 3 days before it was dated. That was a surprise but my bank honored the check so no harm was done. More
by john.wolch
Other Employees Tagged: Shane Wildes, David Pricone
December 30, 2024
Secor Subaru always offers service with a smile. If I have any questions, they are always patient and professional with the answers. If I have any questions, they are always patient and professional with the answers. More
by HILTLM
Other Employees Tagged: Kaitlyn Gray
December 01, 2024
Communication with advisor very good. Kept up to date on all repairs needed. Excellent staff. Kept up to date on all repairs needed. Excellent staff. More
by Happy
Other Employees Tagged: Mike Eggert, Don Culley, Anastacia Rebell, Kyle Pullen, Rebecca Nutt, Kaitlyn Gray
November 13, 2024
I am ALWAYS treated with the upmost respect from all staff members at Secor Subaru. I trust their workmanship and always feel that the work performed is completed with my safety in mind. i wouldn't go staff members at Secor Subaru. I trust their workmanship and always feel that the work performed is completed with my safety in mind. i wouldn't go anywhere else for my service needs. More
by CTEACHER294
Other Employees Tagged: Anastacia Rebell, Kyle Pullen, Rebecca Nutt, Kaitlyn Gray
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