41 Reviews
Write a Review41 Reviews of Shelby Queen
April 30, 2022
Awesome place to shop for a new vehicle. The whole process was great. Shelby did an awesome job getting me exactly what I wanted. The whole process was great. Shelby did an awesome job getting me exactly what I wanted. More
Other Employees Tagged: Meryl Herlong
February 26, 2022
So far it has been a great experience working with the staff at Herlong Ford ! Especially Shelby Queen she has been a great pleasure to work with trying to get me financed and in a a good vehicle ! staff at Herlong Ford ! Especially Shelby Queen she has been a great pleasure to work with trying to get me financed and in a a good vehicle ! More
February 21, 2022
Shelby was easy to deal with. Once agreement was reached, the process went very smoothly. Once agreement was reached, the process went very smoothly. More
Other Employees Tagged: Wes Herlong, Elizabeth Wiseman
January 26, 2022
It was one of the best experience at a dealership. The lady that helped me and my wife made sure our kids were comfortable and occupied. Would recommend to a friend or family member. lady that helped me and my wife made sure our kids were comfortable and occupied. Would recommend to a friend or family member. More
Other Employees Tagged: Wes Herlong, Elizabeth Wiseman
January 10, 2022
Went beyond expectations and repaired extra issues. Having a scan tool with me to check the codes was welcomed and encouraged. Shelby was helpful and excited to work with us. Overall communication was Having a scan tool with me to check the codes was welcomed and encouraged. Shelby was helpful and excited to work with us. Overall communication was timely. More
Other Employees Tagged: Wes Herlong, Elizabeth Wiseman, Cindy Mims
December 31, 2021
I have never had a more pleasant experience, at Herlong Ford everyone treats you like you matter. Even after a sale their customer service is excellent. Herlong Ford is a pace setter and everyone else shou Ford everyone treats you like you matter. Even after a sale their customer service is excellent. Herlong Ford is a pace setter and everyone else should take note. More
Other Employees Tagged: Danielle Huizenga, ALLAN HATCHER
November 23, 2021
The employees were very polite and helpful. Shelby Queen did a great job, and I will recommend her to my family and friends. did a great job, and I will recommend her to my family and friends. More
Other Employees Tagged: Wes Herlong, Meryl Herlong, Elizabeth Wiseman , TJ OWENS, Richard who helped explain the technical details
November 17, 2021
Herlong Ford in Edgefield is a joke! My son purchased a 2016 GMC truck from them in April and he has had nothing but TROUBLE with the dealership since then. The 7th cylinder blew, the transmission blew out 2016 GMC truck from them in April and he has had nothing but TROUBLE with the dealership since then. The 7th cylinder blew, the transmission blew out and now they are having to replace the transmission yet again. As if that wasn't enough, the dealership is TERRIBLE with communication. They have currently had his truck for 3 weeks (tomorrow). We have repeatedly asked for a loaner (which is covered under warranty that we purchased) and we can't get anyone to reply. All we ask for is communication. Why is that so hard? It's been 8 months and the truck has been sitting at the dealership in the service department more than it has been driven. We would LOVE a return call with some answers. You have all of our phone numbers on file and, we have left MULTIPLE messages with the person answering the phone. More
Other Employees Tagged: ALLAN HATCHER