Dealership Experience
11 yrs, 5 mos
Industry Experience
22 yrs, 7 mos
Languages Spoken
English
119 Reviews
Write a Review119 Reviews of Sheritta Smith
April 11, 2024
I purchased this car the first day driving at home had electrical problems. I have not had this car more than three days. They’ve had it more than I have. I’ve had the rental car more than I’ve had my own electrical problems. I have not had this car more than three days. They’ve had it more than I have. I’ve had the rental car more than I’ve had my own car. They do not care they do not care about what is wrong with my car because they are not offering me another car. That’s been in five times, and they still can’t figure it out and you still have the car. Customer service sucks. The guy at the customer service desk is very rude and does not care. I had to bring the car in and he knew I needed a rental car a left and did not even tell a manager that I was driving the car back. I didn’t even get home and had to bring the car back this dealership does not care about their customers or customer service. A good dealer would take the car back and give me a different car but no they’re not going to do that so I have to do a Lemon law. The car has been in over five times you still have the car. It’s been over 30 days total time in the shop. I have not had it more than three days. This is sad. I would never buy a car from them again. More
Other Employees Tagged: Jay Bitzer
April 05, 2024
This was our second purchase from Plaza Lincoln. Everyone involved was pleasant and helpful. Sheritta Smith continues to exceed expectations. Everyone involved was pleasant and helpful. Sheritta Smith continues to exceed expectations. More
Other Employees Tagged: Nelson
March 22, 2024
The only negative was that we sat for 45 minutes to be oriented to the car, but because of the new technology the salesperson did not adequately get the job done with us. oriented to the car, but because of the new technology the salesperson did not adequately get the job done with us. More
Other Employees Tagged: Scott Mccarty, Gaige Tracy
March 16, 2024
There were no hidden fees. ............everything was above board. I am pleased with the service department. And the people working there are friendly. ............everything was above board. I am pleased with the service department. And the people working there are friendly. More
March 07, 2024
This is the second survey I've done on/for Plaza Lincoln. Their staff was quite appropritate, not pushy, professional, and knowledgeable (Sheritta Smith and Nelson Rivero). I would recommend them/Plaza to a Their staff was quite appropritate, not pushy, professional, and knowledgeable (Sheritta Smith and Nelson Rivero). I would recommend them/Plaza to anyone. More
Other Employees Tagged: Jay Bitzer
March 05, 2024
Enjoyed my purchase with Plaza Lincoln. Very professional, thorough sales staff (Sheritta/Nelson). Sales people were attentive but not pushy. Very professional, thorough sales staff (Sheritta/Nelson). Sales people were attentive but not pushy. More
Other Employees Tagged: Jay Bitzer
March 02, 2024
this dealership seems to care about there customers after i bought my Lincoln Jay was always there to answer any questions i had even a few days later he was there for us.treated us like we were special this i bought my Lincoln Jay was always there to answer any questions i had even a few days later he was there for us.treated us like we were special this Lincoln company is a credit to there company and to the community.thank you More
Other Employees Tagged: David Stone, Jay Bitzer, Scott Mccarty, Tony Pagano, Gaige Tracy, Larry Gunn, Alex Garcia
March 01, 2024
No hard sell. Car sold for price listed. Sherita did a good job keeping me informed and preparing the vehicle. We love the car. Thanks Car sold for price listed. Sherita did a good job keeping me informed and preparing the vehicle. We love the car. Thanks More
January 02, 2024
They. Are always friendly and professional. They know that our time is important also so the are very proficient. Thank you all Are always friendly and professional. They know that our time is important also so the are very proficient. Thank you all More
Other Employees Tagged: Tony Pagano