Sherry Keffer | Page 3

Day 1 - I waited 20 minutes for a sales rep with multiple announcements, no one came over. I left a note and left. I was finally contacted 3 days later. Multiple emails and texts back and forth asking me to announcements, no one came over. I left a note and left. I was finally contacted 3 days later. Multiple emails and texts back and forth asking me to come in that day or next. Clearly they did not read what I sent explaining I was out of town. Must have been 10-12 trips back and forth with sales person on buy day to get paperwork correct. To buy a used car took 3 hours. I still don’t have a manual which was promised and have reminded multiple people to date. A very painful process to buy a used car!! More

by SSIMMO6021 Verified Customer Verified Customer

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The entire team was polite, helpful, and respectful of our needs. I look forward to working with them again in the future our needs. I look forward to working with them again in the future More

by JOE STEWART Verified Customer Verified Customer

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This was my second purchase from Shottenkirk of Cartersville and I cannot imagine ever going anywhere else. We have already referred one customer and plan to send many more! Amazing team! Love my C Cartersville and I cannot imagine ever going anywhere else. We have already referred one customer and plan to send many more! Amazing team! Love my CRV so much!!! More

by TANGIGEORGE Verified Customer Verified Customer

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Sherry and Micheal did an amazing job for my new car purchase! It was cold when I purchased the vehicle so didn't check for ac which later I found out was not working. When I took it back I was told by purchase! It was cold when I purchased the vehicle so didn't check for ac which later I found out was not working. When I took it back I was told by the service department manager they don't inspect the cars before handing off to the customer nor it is their responsibility to inspect new cars before selling them. Make sure you check each and every function of the car or bring a technician with you because shottenkirk honda does not have enough time to make sure your car coming from the factory is in a good condition. The issue was fixed under Honda warranty More

by AD Verified Customer Verified Customer

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They are very kind and helpful when looking for a car. They were quick and helpful to fix my car after my used car I bought from them had a small issue. They were quick and helpful to fix my car after my used car I bought from them had a small issue. More

by Lily Verified Customer Verified Customer

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I always feel comfortable coming to Shottenkirk Honda. They are very professional. This is my second time there and I will be back again! They are very professional. This is my second time there and I will be back again! More

by ELEONOR16 Verified Customer Verified Customer

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It was a great experience. I would definitely recommend the dealership to others. The entire process was beyond smooth and timely! I would definitely recommend the dealership to others. The entire process was beyond smooth and timely! More

by TRA0216 Verified Customer Verified Customer

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Very helpful. I enjoyed doing business with Sherry and Michael. They made buying my car a great experience. I enjoyed doing business with Sherry and Michael. They made buying my car a great experience. More

by JHOLLIS12 Verified Customer Verified Customer

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Sherry was so wonderful and professional to work with. This is the best experience that I have had buying a car. This is the best experience that I have had buying a car. More

by Wanda Dawson Verified Customer Verified Customer

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All the individuals we dealt with were respectful and responsive to all questions that we had. Everyone was extremely patient as well. All the dealer representatives were very personable. Sherry Keffer w responsive to all questions that we had. Everyone was extremely patient as well. All the dealer representatives were very personable. Sherry Keffer was exceptionally helpful. More

by LKEENEY01 Verified Customer Verified Customer

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