Showroom Sales | Page 60

This is the worse Dealership they disrespect females. They run your credit without permission. They said they are going to help you then they stop. They lie treat very well at the beginning then they mis They run your credit without permission. They said they are going to help you then they stop. They lie treat very well at the beginning then they mistreat you. More

Helpful 2

Report | Print

COMPLETE WASTE OF TIME! Scheduled appointment for vehicle 630 pm night before, car was still available, to get to dealership in the morning for our appt., the Salesman who made appt was not available/couldn 630 pm night before, car was still available, to get to dealership in the morning for our appt., the Salesman who made appt was not available/couldn't be bothered; didn't even come out to meet us. To be told car wasn't available. To then be pawned off to some kid who didn't have a clue about what was on the lot and to be shown 2 cars which weren't even ready to show! (Former owners belongings still inside!) Will not ever go to this dealership again, just another car dealer playing the car dealer games... More

Helpful 3

Report | Print

Contacted about a car to get some information. Called a number of times just to get a carfax. They told me every single time that it was available. I even told them to make sure that it is. Waiting for a r number of times just to get a carfax. They told me every single time that it was available. I even told them to make sure that it is. Waiting for a response with a history report. For two days I called and made sure it was available and they promised they would get back to me with the information. While awaiting a response they finally inform me that it has been sold. Not once did they bother to tell me that it was going to be purchased or anything didn't bother following up with me about. They don't care for customer service they only care about who shows up first with cash. Just disrespectful and unbelievable. More

Helpful 0

Report | Print

The worst experience!!!! NEVER..... recommended long wait to get exhausted and accept at the end ... get a the worst negotiation you see at the end the nightmare to get exhausted and accept at the end ... get a the worst negotiation you see at the end the nightmare More

Helpful 2

Report | Print

Terrible experienceThey did not know where the car was Terrible experience They did not know where the car was that was for sale Internet dept that I spoke with could not be found Manager did not even m Terrible experience They did not know where the car was that was for sale Internet dept that I spoke with could not be found Manager did not even move from his perch More

Helpful 3

Report | Print

The customer service is beyond appalling. 3 different people gave me 3 answers about a brand new car I purchased from them. They were rude and unhelpful. people gave me 3 answers about a brand new car I purchased from them. They were rude and unhelpful. More

Helpful 2

Report | Print

Nelson was very helpful and thorough explaining the car features, warranty information, financing options and prep working. He helped us tracking down the necessary paperwork within other departments. We w features, warranty information, financing options and prep working. He helped us tracking down the necessary paperwork within other departments. We will ask for his assistance the next time we have a need for a car Other employees in used car sales where not equally friendly nor had same attention about masking because of Covid More

Helpful 0

Report | Print

Second time in two weeks going to Toyota of Hollywood looking for the car that they have in the paper they take me down to used car dealership and they don't have the car and they try to sell me a new ca looking for the car that they have in the paper they take me down to used car dealership and they don't have the car and they try to sell me a new car I will not stop at the Toyota of Hollywood again bait and switch More

Helpful 1

Report | Print

Very shady (I feel). Bought a "new" Toyota 4Runner; found out a day later the car had been leased for 4-5 months - and was not disclosed. They were unapologetic and still tried to later argue the car was "ne out a day later the car had been leased for 4-5 months - and was not disclosed. They were unapologetic and still tried to later argue the car was "new," given it never was titled to anyone else (that makes no sense - as the lessor retains the title with any lease). The car should have clearly been on the "pre-owned" lot, not the new car lot. Very disingenuous and bad faith practice, in my opinion. More

Helpful 1

Report | Print

Beware of scams, here sellers tell you any number to accept and at the last minute they change it, the worst service I've seen Salesman Bartolo and his Manager Pedro, I only lost money and time accept and at the last minute they change it, the worst service I've seen Salesman Bartolo and his Manager Pedro, I only lost money and time More

Helpful 2

Report | Print