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Soni Murray

Overview Reviews (10) Inventory (543)

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Soni Murray

Service Advisor

Pat Lobb Toyota of McKinney

3350 South Central Expressway
McKinney, TX 75070

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5.0

10 Reviews

Overview Reviews (10) Inventory (543)

Dealership Experience

1 yr

Industry Experience

3 yrs, 3 mos

Languages Spoken

English

5.0

10 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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10 Reviews of Soni Murray

July 03, 2025

Dealership Rating

Employee Rating

Dropped truck off for service. Very busy. Soni assisted me and was very friendly, positive, professional and communicative. Very busy. Soni assisted me and was very friendly, positive, professional and communicative. More

by Bsparks_airborne

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 04, 2025 -

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing Soni.

July 01, 2025

Dealership Rating

Employee Rating

My appointment was for service and I was as helped by a very nice lady, who was very helpful and had a beautiful smile. very nice lady, who was very helpful and had a beautiful smile. More

by Rosa pope

Purchase Time

Recommend Dealer

Yes

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Jul 04, 2025 -

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review Rosa! We appreciate you recognizing Soni.

June 27, 2025

Dealership Rating

Employee Rating

Took the time to identify the root of the issue, kept me informed, and solved my problem. Way to build trust in a dealership informed, and solved my problem. Way to build trust in a dealership More

by Justaguy

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 27, 2025 -

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing Soni.

May 30, 2025

Dealership Rating

Employee Rating

Friendly prompt efficient service. Dealership is very clean, and service people are very knowledgeable and thorough! Dealership is very clean, and service people are very knowledgeable and thorough! More

by cj909

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 30, 2025 -

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing Soni.

March 02, 2025

Dealership Rating

Employee Rating

Rodney is a guardian angel! ! he took is time and worked with us till the end, thank you so much!. ! he took is time and worked with us till the end, thank you so much!. More

by omarivera021269

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rodney Bradley, Tim O'Grady, Norman Nguyen, Antonio Perez

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January 15, 2025

Dealership Rating

Employee Rating

I had a great experience servicing my 2024 Land Cruiser - drop-off was quick & easy. Soni clearly educated me on what to expect/when to hear back, & contacted me as soon as she had an update to share with drop-off was quick & easy. Soni clearly educated me on what to expect/when to hear back, & contacted me as soon as she had an update to share with me regarding the necessary services. After commiserating with me about the cost of the Land Cruiser tire, she proceed with the requested repairs, and promptly notified me of their completion. 10/10 definitely would recommend - THANK YOU SO MUCH, SONI!!!! More

by davidwhayes94

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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January 03, 2025

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Employee Rating

Polite and fast service, major repairs completed same day before lunch. Will definitely be back. before lunch. Will definitely be back. More

by TLog

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 04, 2025 -

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing Soni.

November 06, 2024

Dealership Rating

Employee Rating

Working with Soni Murray was fantastic. Wonderful personality and very knowledgeable and friendly. The other staff I interacted with were just as helpful. Wonderful personality and very knowledgeable and friendly. The other staff I interacted with were just as helpful. More

by dwwilson

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 09, 2024 -

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing Soni.

November 02, 2024

Dealership Rating

Employee Rating

Got in and out in good time, service tech lady was very good and helpful, will always use this dealership good and helpful, will always use this dealership More

by Twporter48

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sterling

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Nov 09, 2024 -

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing Soni.

October 04, 2024

Dealership Rating

Employee Rating

I had a great experience at the dealership. Thanks to Soni for a stellar customer service. Thanks to Soni for a stellar customer service. More

by Jide

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 05, 2024 -

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review Jide! We appreciate you recognizing Soni.

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Soni Murray

Service Advisor

Pat Lobb Toyota of McKinney

10 Reviews of Soni Murray

Dealership Inventory (543 Vehicles)

Had a great experience?Spread the word.

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