Sonny Wallace | Page 7

Very enjoyable BUYING experience All the staff and sales personnel at Phillips very Professional, Courteous and Knowledgeable. Salesman, Sonny Wallace, what a "Great Guy". He happene All the staff and sales personnel at Phillips very Professional, Courteous and Knowledgeable. Salesman, Sonny Wallace, what a "Great Guy". He happened by me on the sales lot, was actually transacting another sale but, I spoke to him, inquired about trucks. He took time to respond. He knew the trucks, dealership, makes and specs...he had an Answer for my needs. Not pressure, help. Sales Manager Lou Deleo, persausive and informative. Very workable/deal maker. Just the look of the dealership, inside and out.....you can tell. "It is a Quality Business". Finance Manger Kevin Roberts, very helpful, knowledgeable and professional. For sure, I will be a "Return Customer" !!! More

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Jeep purchase I called ahead before going to the dealership to make sure the vehicle I wanted was still there. Upon arrival the vehicle was waiting for me at the fr I called ahead before going to the dealership to make sure the vehicle I wanted was still there. Upon arrival the vehicle was waiting for me at the front of the dealership along with a sales person. The sales person was knowledgable about the vehicle and the unique features on that Jeep model. The sales person walked me and my wife around the vehicle showing us features inside and outside. Then we took a test drive. During the test drive I had a few more questions about the vehicle that the sales person answered or informed us that we could open the owners manual and really get to the specifics. Once we returned to the dealership the sales person took us over to other Jeeps to see other colors. Then we headed to the sales persons desk and a few minutes later I had an 'Out The Door Price' for the vehicle. The price was competitive and reasonable for the vehicle. I'd done some price shopping on this model prior to going to the dealership. I was given the quote in writing and got a few minutes with the sales manager to discuss the price and my dealership experience. I left the dealership with a competitive price for the vehicle, a handshake and smile, and a promise from the salesman that he'd help in anyway possible to get us into the right Jeep. I purchased the vehicle we test drove a few days later. Overall experience: Clean dealership Friendly and knowledgeable sales staff Accessible sales manger Competitive pricing; the first time (no need to haggle) More

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Quickest auto purchase I've ever done. I gave the dealership 4 stars because 5 stars are rare indeed. I'd have to have more familiarity to rate it a five. But Sonny was an excellent sales I gave the dealership 4 stars because 5 stars are rare indeed. I'd have to have more familiarity to rate it a five. But Sonny was an excellent salesman and went beyond expectation to make friends & give us a good price. He listened to my description of what car I was looking for with low mileage and he took me directly to it; we drove it and bought it! We looked at no other vehicles. More

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Best buying experience I have ever had! From Joe Washburn getting me started after I saw the Durango I was looking for at Phillips online, to the salesman Sonny Wallace, to Brad in Finance, From Joe Washburn getting me started after I saw the Durango I was looking for at Phillips online, to the salesman Sonny Wallace, to Brad in Finance, everything went amazingly well! No pressure sales tactics and the deal they made me was fantastic! A great pleasure to work with Sonny and he answered all my questions and ensured all was to my satisfaction. I would recommend these dealership to any & all! Thanks! More

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Great experience. We stopped in to look at a Diesel truck, and were greeted by Sonny. He was patient with us and answered all our questions. He was honest, straight for We stopped in to look at a Diesel truck, and were greeted by Sonny. He was patient with us and answered all our questions. He was honest, straight forward and a pleasure to deal with. The whole experience was fantastic. I would definitely recommend stopping by. More

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Sonny rocks!! My family has purchased MANY vehicles from Sonny and he is so awesome. He makes car buying fun and easy. I would send all of my friends and family to My family has purchased MANY vehicles from Sonny and he is so awesome. He makes car buying fun and easy. I would send all of my friends and family to him for their next vehicle purchase. Thanks a ton Sonny! More

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" Customer Satisfaction " I would like to take this opportunity to think Sonny Wallace for his professionalism during my visit at the dealership. He was very thorough explainin I would like to take this opportunity to think Sonny Wallace for his professionalism during my visit at the dealership. He was very thorough explaining the lease contract in depth. His knowledge of the Jeep Grand Cherokee was excellent. The vehicle was washed and pulled up front with the ac on when i got there. Most of all his honesty is what got my attention. He will go the extra mile to make the deal and make the customer happy and that is what it is all about. More

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