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Sophia Saracino

Overview Reviews (250) Inventory (381)

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Sophia Saracino

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Sophia Saracino | Page 2

Business Manager

Route 18 Chrysler Jeep Dodge Ram

400 New Jersey 18
East Brunswick, NJ 08816

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4.9

250 Reviews

Overview Reviews (250) Inventory (381)

Dealership Experience

17 yrs, 8 mos

Industry Experience

17 yrs, 8 mos

Languages Spoken

English

Spanish

4.9

250 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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250 Reviews of Sophia Saracino

April 20, 2024

Dealership Rating

Employee Rating

This was a great and easy process. Everyone was polite and helped us make a great choice. Everyone was polite and helped us make a great choice. More

by c.underwoodclark

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Aaron Brown , Jeana Rizkallah -5 starts

Helpful 0

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Apr 20, 2024 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was so helpful and we appreciate your business.

April 19, 2024

Dealership Rating

Employee Rating

Kelly and Caroline were great. They were a couple of issues. Car had a scratch on it. It took a few days before it was resolved. I had to take off work because they had no loan They were a couple of issues. Car had a scratch on it. It took a few days before it was resolved. I had to take off work because they had no loaner. Oil life was was on 78% when I first got the car. More

by jesseam311

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kelly Mazza

Helpful 0

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Apr 20, 2024 -

Route 18 Chrysler Jeep Dodge Ram responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at 732-360-5326 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

April 12, 2024

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Employee Rating

What an amazing team they are so helpful and patient made process so easy to decide. process so easy to decide. More

by cinthiacaraballo

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bryt Gandarinho, Aaron Brown

Helpful 0

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Apr 12, 2024 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience. We are so glad to hear that our team was so helpful with your needs and we hope to see you again!

April 03, 2024

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Employee Rating

Alan was great, he answered all my questions. I came with my kids and everyone was so nice to them I came with my kids and everyone was so nice to them More

by anaeliscampos

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: David Zarillo, Alicia Alonso, Aaron Brown, Alan Maynard , Javier Columbie

Helpful 0

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Apr 04, 2024 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for sharing your five-star experience! We are thrilled to hear that Alan was so helpful and we appreciate your business.

April 03, 2024

Dealership Rating

Employee Rating

Great job everyone. Excellent service. Great time management. This is my third pickup from route 18 auto. Excellent service. Great time management. This is my third pickup from route 18 auto. More

by Clark41186

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Matt Delise, Ryan McDonagh , Jason Bedore

Helpful 0

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Apr 04, 2024 -

Route 18 Chrysler Jeep Dodge Ram responded

It is a pleasure to hear that our team provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

March 05, 2024

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Employee Rating

Glenn was great all around. He was able to find the vehicle I was looking for as well getting the right price! He is very knowledgeable and was able to answer all of my questio He was able to find the vehicle I was looking for as well getting the right price! He is very knowledgeable and was able to answer all of my questions. I didnt feel pressured at all from him or anyone else in the dealership. Best of all, the time spent was very minimal. I would do more business with this dealership! More

by hsav98

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Glenn Hedges

Helpful 0

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Mar 05, 2024 -

Route 18 Chrysler Jeep Dodge Ram responded

It is a pleasure to hear that Glenn provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

February 24, 2024

Dealership Rating

Employee Rating

Had an amazing experience with RT 18! Jason is my new best friend, I appreciate all the work you put in to get me my dream car! he “made it happen”! Aaron, Ryan and Sophia were also ver Jason is my new best friend, I appreciate all the work you put in to get me my dream car! he “made it happen”! Aaron, Ryan and Sophia were also very professional, friendly and patient! Thanks to you all! I’m one very happy customer! I would definitely recommend this dealership!🤗 More

by Yve108

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Aaron Brown, Jason Lomelino, Ryan McDonagh

Helpful 0

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Feb 24, 2024 -

Route 18 Chrysler Jeep Dodge Ram responded

Congratulations on your vehicle purchase! We are so glad to hear that our team was able to help you find the vehicle of your dreams!

February 23, 2024

Dealership Rating

Employee Rating

Caroline Almeida did a great job her demeanor was excellent we didn't think we would make a deal but it was her who made us want to buy. Gave us a great deal excellent we didn't think we would make a deal but it was her who made us want to buy. Gave us a great deal More

by djdelight2

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Sophia Saracino

Helpful 0

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Feb 24, 2024 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience. We are glad to hear that Caroline Almeida was so helpful with your needs.

January 21, 2024

Dealership Rating

Employee Rating

Awesome people and really helped me with getting a new vehicle. The whole proces was very smooth vehicle. The whole proces was very smooth More

by D.SERREINO

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Glenn Hedges , Javier Columbie

Helpful 0

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Jan 21, 2024 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience. We are very glad to hear that our team was so helpful with your needs.

December 13, 2023

Dealership Rating

Employee Rating

Great and was easy to work with. I I I I I I I I I I I I I I I I More

by jspucches

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mike A. , Javier Columbie

Helpful 0

Report | Print

Dec 13, 2023 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience. We are so glad that our team was so helpful with your needs.

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