"Oil change and check up"
- Ashley Asklof
Route 18 Jeep Auto gives the best service I had my oil change done today was even able to make my appointment last minute and they call me David and had it done within 2 hours Ryan Jonas the service advisor and Rich are the best! Ryan has always helped me before even been able to get me a loaner vehicle when the service needed to be done to my car best service by him will always go back
"Overall good experiences"
Leased 2 Jeeps from them past 2 yrs.
Our first Jeep Wrangler we dealt with Jeremy in 2014, nice service, friendly and helpful.
Leased a Jeep Compass in 2016 dealt with Bryt, she was nice, friendly and helpful as well.
We have taken both vehicles for oil changes, normally it would take a little over an hour. Now with Express service the last oil change took about 45 mins (Oct 2016). Waiting area is great, with free wifi, a nice coffee machine with all types of choices for coffee, cappuccino etc. Fresh, tasty pastries and bagels.
So far so good with this dealership. I haven't had any non-routine things happen yet, besides one small knob not working.
First let me say my sales associate was excellent as for management they are slimy, lying ,conniving crooks. I went to the dealership to purchase a 2013 Chevy Spark that was advertised on the Internet for $6,977. I had a trade-in which we negotiated to be $3,000. I then negotiated a purchase price with my sales associate who went to the manager for the Chevy spark for $6,750 which was agreed upon. I informed them that I wanted to finance the balance. I also stated I only wanted to pay for doc fees, registration and sales tax. My sales associate told me there is no other charges that that dealership charges except the ones I am willing to pay for. He came back with the total cost including dock fee registration and sales tax. There were no other fees associated with the final price. He also stated the minimum finance is $7,500 so he would give me a check for $3,000 for my trade-in and I would have to finance the entire purchase price. I decided I didn't want to finance the entire purchase price and told the sales associate I was going to take a loan from my credit union. That's when it all fell apart. After waiting a while I had a manager come to me and tell me if I wasn't financing through their dealership they couldn't make the deal at that price. I then inform my sales associate that if that's the case I will pay full price as advertised.on the internet. He went back to his manager and after I waited at least a half hour the manager came back with some lame story that they had another buyer and he was willing to pay full price plus prep charges and window etching. This dealership is a big scam and I would highly recommend to stay far away as there are other dealerships more honest.