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Steffanie McCarthy

Overview Reviews (5) Inventory (394)

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Steffanie McCarthy

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Steffanie McCarthy

Service BDC

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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5.0

5 Reviews

Overview Reviews (5) Inventory (394)

5.0

5 Reviews

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5 Reviews of Steffanie McCarthy

May 21, 2024

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Employee Rating

I had good experiences both times I have been there . very organized and efficient staff. Thank you. very organized and efficient staff. Thank you. More

by curtiswashington55

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Holmes

Helpful 0

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May 22, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your positive experience with us, Curtis! We are thrilled to hear that you had a great visit to Jim Norton Toyota. Our team works hard to provide excellent service, and we are pleased to see that it paid off during your visits. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely, Courtney, Jim Norton Auto Group

April 23, 2024

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Employee Rating

Work done quickly and completely the first time. I didn't have to wait around a long time. Service personnel were courteous and answered all of my questions. I didn't have to wait around a long time. Service personnel were courteous and answered all of my questions. More

by smithj2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 24, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next service! Sincerely, Courtney, Jim Norton Auto Group

April 05, 2024

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Always dependable. Keeps me updated on what they are doing and what needs to be done. Bring back free cookies and brownies Keeps me updated on what they are doing and what needs to be done. Bring back free cookies and brownies More

by lindanorwood810

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 08, 2024 -

Jim Norton Toyota Tulsa responded

Thanks for the kudos, Linda! It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Courtney, Jim Norton Auto Group

March 29, 2024

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Employee Rating

Extremely pleasant experience with everyone that was involved in getting my Tacoma back on the road. Thanks involved in getting my Tacoma back on the road. Thanks More

by MICHAEL

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Holmes, Josh Pippin, Rachel Farrell

Helpful 0

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Apr 01, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for leaving us this great review, Michael! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Courtney, Jim Norton Auto Group

February 28, 2024

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The staff was very nice and friendly and helpful, I had no problem getting in and out in a timely manner no problem getting in and out in a timely manner More

by phillipssammy49@gmail.com

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Makayla

Helpful 0

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Feb 29, 2024 -

Jim Norton Toyota Tulsa responded

Phillip, thank you for writing this amazing review for our team! At Jim Norton Toyota, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Courtney, Jim Norton Auto Group

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