Stepanie Nix

This is such a great dealership. From the second you walk in until the second you leave, you are treated like family. The service department is exceptional! From the second you walk in until the second you leave, you are treated like family. The service department is exceptional! More

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Personable and friendly, the sales team always goes the extra mile to give you a great experience. extra mile to give you a great experience. More

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We bought a used Honda Pilot and Ira Lexus was great. Stephanie was our sales lady and she was great and super nice. The lady at the front desk and Sven in finance were also nice as well. Buying a car is Stephanie was our sales lady and she was great and super nice. The lady at the front desk and Sven in finance were also nice as well. Buying a car isn't always an enjoyable experience, but we had a great experience at Ira Lexus. No pressure at all. I would definitely buy a car from them again in the future. More

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Very disappointed with the buying experience. I paid full price for the car and then was told I had to trade my car in in order to be able to purchase the car. Even though I already had an offer I paid full price for the car and then was told I had to trade my car in in order to be able to purchase the car. Even though I already had an offer from someone for more money than the dealership offered on my trade. Also, before the car arrived, I had to call the dealership three times to find out payment information because I never got a call back. And after I got home from purchasing the car, I found a bag of parts and screws in my trunk because somebody forgot to install things during PDI. I called to mentioned it and asked if it was something I could do myself. I still have not received a call back with that information. When I purchase the car I was also left waiting in the showroom for almost 2 hours because the finance department was busy even though I was told to be there at a certain time to make sure it would be a quick process. More

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I recently bought a used vehicle here and and was impressed with the entire process. Stepanie had the vehicle ready for a test ride when I arrived at the dealership. She was both knowledgeable and he impressed with the entire process. Stepanie had the vehicle ready for a test ride when I arrived at the dealership. She was both knowledgeable and helpful during the entire purchase process. I highly recommend her. The negotiations were painless. Very satisfied with the entire transaction. More

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I realized after i bought a 2015 Toyota tundra that it was all rusty underneath they sold me a 33 thousand dollars truck that’s rusty from underneath shame shame shame god is watching was all rusty underneath they sold me a 33 thousand dollars truck that’s rusty from underneath shame shame shame god is watching More

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Very positive experience at this dealership great staff, knowledgeable and friendly . Great waiting area atmosphere. Would recommend shopping here to friends. knowledgeable and friendly . Great waiting area atmosphere. Would recommend shopping here to friends. More

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My experience with the sales department is always straightforward and willing to get you a good deal. They have clean and well kept vehicles, I wouldn’t think twice to purchase a used vehicle here an straightforward and willing to get you a good deal. They have clean and well kept vehicles, I wouldn’t think twice to purchase a used vehicle here and feel confident in its condition. Stephanie did a good job facilitating the transaction and getting me in and out as soon as possible. More

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We found the staff at Ira Lexus Manchester to be friendly, professional and easy to work with. friendly, professional and easy to work with. More

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Stephanie Nix did an amazing job helping me find a car. She was professional and caring about her customers, I enjoyed working with her and she made the experience of buying a car fun and easy. I would def She was professional and caring about her customers, I enjoyed working with her and she made the experience of buying a car fun and easy. I would definitely recommend her to other customers. More

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