Stephanie Molfetas
Stephanie Molfetas at Lincoln of Wayne

Stephanie Molfetas | Page 2

Rental Coorinator

Lincoln of Wayne

1910 State Route 23
Wayne, NJ 07470

4.5
85 Reviews

Part of the Lincoln of Wayne Family since: 2013 Stephanie has the pleasure of overseeing our Rental Department where we maintain an entire fleet of new Model Lincolns for our clients. In addition to that, she makes sure all of our Service clientele have a good experience with our Pick-Up & Delivery services. Her favorite experience was when one of her clients was pregnant with her first baby and she surprised her with a special gift. When the client picked up her Lincoln she saw that there was a baby gift on her front seat. She was so surprised and happy from this gesture that she was crying from excitement! In her spare time, Stephanie enjoys taking up barre classes to clear her mind and build strength. Although she doesn't do it daily, she knows how to drive a stick shift car. Fun fact, she can actually write not only sideways but upside down as well! Favorite quote: "Time you enjoy wasting, was not wasted." - John Lennon

4.5

85 Reviews

Write a Review

85 Reviews of Stephanie Molfetas

July 29, 2022

Dealership Rating
Employee Rating

I have been dealing with this dealership form many years and they have been onest and true in the pricing and delivery service has been good More

by jtpassociates
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Chirico , nicole

Aug 06, 2022

Lincoln of Wayne responded

Thank you for the positive feedback and continued support! We believe in a transparent pricing model and always making sure our services are convenient for our guests. We appreciate you and will always stand behind that! Live well and be happy Peter Spina Jr - EVP & GM Lincoln of Wayne 973-696-9700 x7226

April 06, 2022

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Employee Rating

Lincoln of Wayne has serviced my last three cars over eight years. Everyone l ever came in contact with professional and friendly. WPC More

by Walter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 06, 2022

Lincoln of Wayne responded

Thank you so much Walter for your continued loyalty and support. We are very grateful to have you be part of our Lincoln of Wayne family! Live well and be happy Peter Spina Jr - EVP & GM Lincoln of Wayne 973-696-9700 x7226

March 04, 2022

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Employee Rating

They provide very good service. Even though they are currently operating out of temporary headquarters. More

by Rga10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kevyn Cruz , Stephen Rossi

Mar 27, 2022

Lincoln of Wayne responded

Thank you so much for your kind words and positive feedback! I promise our new home will be worth the wait! An all new sanctuary for you! Live well and be happy Peter Spina Jr - EVP & GM Lincoln of Wayne 973-696-9700 x7226

February 28, 2022

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Employee Rating

My car and I are well taken care of Lincoln of Wayne. I am very pleased going to them for many years. More

by Raydonnashley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kevyn Cruz

Apr 14, 2022

Lincoln of Wayne responded

Thank you so much for your support and for the the positive feedback. We appreciate you! Live well and be happy Peter Spina Jr - EVP & GM Lincoln of Wayne 973-696-9700 x7226

February 22, 2022

Dealership Rating
Employee Rating

Excellent service and performance. They did what they promised and the concierge service was excellent. More

by rfaherty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 14, 2022

Lincoln of Wayne responded

Thank you so much for your support and for the the positive feedback. We appreciate you! Live well and be happy Peter Spina Jr - EVP & GM Lincoln of Wayne 973-696-9700 x7226

February 08, 2022

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Employee Rating

This is hard for me to write, This is a great company but my car still was not fixed correctly for the second time. I’ve never had an issue before with Lincoln of Wayne but the Caliper is still NOT fixed. T More

by Jan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 14, 2022

Lincoln of Wayne responded

I am so sorry to hear that we let you down. I would love to learn more and if this is still on going I would like to work with my team to address your concerns. Please contact me directly anytime. Thank you so much for your support through the years and for the feedback. We appreciate you! Live well and be happy Peter Spina Jr - EVP & GM Lincoln of Wayne 973-696-9700 x7226

February 02, 2022

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Employee Rating

this dealers service department is excellent all service personnel are friendly and professional i highly recommend them for purchasing or servicing your vehicle bruce cerra More

by sbjccerra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 14, 2022

Lincoln of Wayne responded

Thank you so much for your support and for the positive feedback. We appreciate you! Live well and be happy Peter Spina Jr - EVP & GM Lincoln of Wayne 973-696-9700 x7226

January 06, 2022

Dealership Rating
Employee Rating

Amazing...always! Service, quality and hassle free. I always depend on Lincoln of Wayne especially when its duringa difficulttimelike a car accident! More

by Er21081
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Frey, Kevyn Cruz, Denis Brady, Joe Maass , Crystal Delucca

Apr 14, 2022

Lincoln of Wayne responded

Thank you so much for your support and for the the positive feedback. We appreciate you! Live well and be happy Peter Spina Jr - EVP & GM Lincoln of Wayne 973-696-9700 x7226

December 20, 2021

Dealership Rating
Employee Rating

It took a month before they could bring my car in, I needed a loaner. It took them FIVE weeks to diagnose my car, which should have taken a quick google search. Water in the wheel well... google it.. More

by JuliaG
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Nicholas Frey, Kevyn Cruz , Not thrilled with Steven. Not at all. Everyone else was good.

Dec 22, 2021

Lincoln of Wayne responded

Hi Ms Gaffney I am very sorry for your frustrations surrounding your most recent visit with us. Our goal is to always do our very best for our guests every day. It did take the team some time to verify the exact cause of your leak. It was in fact due to a clogged sunroof drain due to excesses dirt buildup. In situations like this our team does like to be thorough to ensure that there is not any other cause of leaks or water intrusion. I am sure in your research you found that there are at times other causes as well. Given that the leak was in fact limited to the clogged drain, there is no warranty coverage for this as it is classified as excess wear and use from improper cleaning or storage. A proper repair takes time. Everything in the vehicle needs to completely taken out down to the shell and the vehicle is treated to avoid any mold concern. Then the entire vehicle needs to be reassembled. There are many places you could visit that might cut corners during this process but I assure you their speed would be doing you an incredible injustice. We understand you were inconvenienced by this matter which is why our team and Lincoln agreed to split the repair with you, feeling that was fair. We did go back to Lincoln given your position at that point and together we discounted a $3,700 repair down to only a few hundred dollars. In regards to the loaner, I agree an unfortunate occurrence which we offered assistance in the repairs in order to offset your expense there. I do apologize that you are still uncomfortable with the repair process. I am sorry to hear of a check engine light, our scope of work was outside of the powertrain but our team would be happy to look into the matter for you. We are always here for you and would still be honored to assist you in your automotive needs. Live well and be happy Peter Spina Jr - EVP & GM Lincoln of Wayne 973-696-9700 x7226

Dec 22, 2021

JuliaG responded

Thank you for your response. We did check what the check engine light means, which BTW is still on, and one of the causes the manual said it could be due to the electrical system being wet. (P. 170). We were assured the entire electrical system was dried out. We may have to schedule a service call. Thanks again.

December 09, 2021

Dealership Rating
Employee Rating

The staff is courteous and eager to help. The service on the vehicle is done properly. More

by jimmyhoneywell2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kevyn Cruz, Denis Brady

Apr 14, 2022

Lincoln of Wayne responded

Thank you so much for the positive feedback. We appreciate you! Live well and be happy Peter Spina Jr - EVP & GM Lincoln of Wayne 973-696-9700 x7226

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