Stephen Hennessy | Page 6

I made an appointment for a regular checkup. They kept my car 3 days, charged me an indecent amount of hours and I had to find my car myself on the parking lot when picking up. Next time I will They kept my car 3 days, charged me an indecent amount of hours and I had to find my car myself on the parking lot when picking up. Next time I will go straight to Porsche USA. More

by AURELIE.BARRIAL Verified Customer Verified Customer

Helpful 0

Report | Print

I had an excellent experience Stephen Hennessy was a great service writer and Ross took great care of my car Very satisfied great service writer and Ross took great care of my car Very satisfied More

Helpful 0

Report | Print

So often people pause only to report on unpleasant encounters or unsatisfactory service which does hold value for other consumers, but I wanted to take a moment and report on the outstanding service I encounters or unsatisfactory service which does hold value for other consumers, but I wanted to take a moment and report on the outstanding service I have recently received from Porsche Atlanta Perimeter. With regards to any comments about the Porsche Service Advisor Stephen Hennessey, I extend these comments to include and represent the same experience received during prior appointments facilitated through Mr. Hennessey. The Jim Ellis Automotive Group and Porsche are fortunate to have found and retained such talent when adding Stephen Hennessey to the Porsche Atlanta Perimeter Service Team. Although I must admit that I have yet to encounter a single unpleasant representative at this dealership, I can say with confidence that Stephen’s knowledge, professionalism, and disposition exceeds all expectations that one may have of the Porsche brand and the astute attention to detail that follows over the course of ownership. Stephen’s communications are always appropriately timed, informative, and aligned with any urgency that he may sense from me (without me even expressing such) or service technician professionals that may be inspecting my vehicle. His follow-up skills are on point, and he always extends his best foot forward to make each experience the best that it can be regardless of the service bill that is to follow. I am submitting this review out of respect and appreciation for an individual’s commitment, demonstrated multiple times through their actions, to their role, the brand, and the dealership they call home…not to mention the client. Stephen, you embody the very essence of what I believe the Porsche brand represents, know that you are appreciated very much. I’d also like to commend Mit Seeblack on the excellent service recap video which I received outlining services performed, recommendations made, and commentary provided on both. Mr. Seeblack, thank you for contributing to another positive experience with Porsche Atlanta Perimeter. Your skilled work is certainly valued and appreciated. (Management Team – Kudos on the business process to include this type of communication to the customer, it really makes a client feel included and informed.) More

by EHebert Verified Customer Verified Customer

Helpful 0

Report | Print

Service is good, only the wait to get an appointment is very long, over 3 months. very long, over 3 months. More

by charles_c_30078 Verified Customer Verified Customer

Helpful 0

Report | Print

Steven provided excellent service as my service representative! He went above and beyond what was expected and proves that service is still something that makes customers feel great! representative! He went above and beyond what was expected and proves that service is still something that makes customers feel great! More

Helpful 0

Report | Print

Best Porsche store on the planet! They know how to treat people the right way They know how to treat people the right way More

by cturck10 Verified Customer Verified Customer

Helpful 0

Report | Print