My Review Of Apple Ford Shakopee:
I began going to Apple Ford Shakopee when I moved to the town in summer 2011. This was mainly to its service department, to have my 2001 Focus worked on occasionally. I was always pleased with the professionalism and courtesy displayed by their service department. I always knew that I'd probably be getting another Focus, as I'd been quite satisfied with mine during the 10 years I'd owned it. And, because of how AFS's service team had treated me in the past, I pretty much had decided I'd be getting a car there. On Tuesday, 2/5/13, I walked in the front door of the main building and spoke with the first salesperson I saw, who turned out to be Stephen Peters. I explained to him my need of a new car, and that I'd pretty much decided I wanted a Focus. He talked me into getting an SE instead of just the regular base model (thanks, Stephen!), and located one in Rochester at another dealership that came in the color that I wanted. His overall attitude was friendly, knowledgeable, and easily accessible if I had a question or concern. He spent a bit of time with me right after the purchase to show me the key areas of operating the car that I would need to know about, and also set up my phone with the SYNC system, and showed me how to run my Ipod with the audio system. I also ended up taking a min-course with one of the salespersons, Kal Booth, in order to learn more about and how to operate parts of the SYNC system I wasn't initially clear on (the manual for the car doesn't cover it well, but Kal had some handouts, so if you're confused about the new technology that cars come with now, ask Kal about a SYNC session - thanks again to Stephen for recommending it to me). So, not only did I have a great experience with having my used car worked on, I had a good experience with purchasing, too. I give them an 'A' for effort and customer service.
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