Stephen Plona
Stephen Plona at Secor Volvo Cars
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Stephen Plona | Page 2

Sales & Leasing Consultant

Secor Volvo Cars

575 Broad Street
New London, CT 06320

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4.9
181 Reviews

Dealership Experience

35 yrs, 5 mos

Industry Experience

40 yrs, 1 mo

4.9

181 Reviews

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181 Reviews of Stephen Plona

January 11, 2024

Dealership Rating
Employee Rating

My overall experience was amazing. Steve was very welcoming and diligent and reviewing all the features the vehicle had. He was very thorough and made sure I was comfortable with the v More

by anthony.andrade57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 12, 2024

Secor Volvo Cars responded

Hi Anthony! We're so glad to know that Steve made your experience at Secor Volvo Cars a memorable one. We appreciate the recommendation and are here if you need anything else!

January 10, 2024

Dealership Rating
Employee Rating

I have only had the Volvo XC60 for 4 days so it's difficult to offer in depth comments, but as of todate Mr.Plona and Secor are 5 star. More

by millers1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Matters

Jan 11, 2024

Secor Volvo Cars responded

We're glad to know you've had a positive experience with Mr. Plona and our team at Secor Volvo Cars so far! We hope you continue enjoying your new Volvo XC60, thanks for the 5-star review!

December 17, 2023

Dealership Rating
Employee Rating

Always a great experience. Fast service and very friendly! Steve in sales was one of the best sales people I’ve met. More

by Frank A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julie Mei

Dec 18, 2023

Secor Volvo Cars responded

Hey Frank, thank you for the 5-star rating! We're glad to know you had a great experience with Steve and our team at Secor Volvo Cars. We appreciate your kind words about the fast service! Safe travels!

November 03, 2023

Dealership Rating
Employee Rating

Just bought a new XC40. We had a great experience at Secor Volvo as always. Could not be happier with the new car. Stephen, Steven and Sean were so helpful. The process w More

by KCPARSONS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Matters

Nov 06, 2023

Secor Volvo Cars responded

We're so glad to know that you had a great experience with us at Secor Volvo Cars! It's wonderful to learn our team was able to assist and make the process easier for you. Enjoy your new XC40, we appreciate your support!

September 17, 2023

Dealership Rating
Employee Rating

Every one is very polite, attentive and knowledgable, always a good experience when we go. More

by riversidebillings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julie Mei

Sep 18, 2023

Secor Volvo Cars responded

Thank you for being a Secor Volvo Cars customer! We look forward to your next visit!

August 26, 2023

Dealership Rating
Employee Rating

Excellent from service check-in to finish. Love the carwash! Love the waiting area. Keith M is great! More

by gerhard krauland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Mattingly

Aug 26, 2023

gerhard krauland responded

Keith Mattingly provided excellent service again. A special Thank You to John Pasternak (body shop manager) for removing a scuff mark on my fender and polishing the area to make it look like new. Outstanding service!

Aug 29, 2023

Secor Volvo Cars responded

Thank you, Gerhard! Keith and John are so glad to have helped ensure great visits for you! We appreciate you leaving us your kind words and five-star rating and look forward to assisting you again! Take care!

August 19, 2023

Dealership Rating
Employee Rating

I’ve been a customer for 13 years now and even though I shop around I’m always back here for my new lease or purchase, honest service department and friendly staff. They are always improving this place wit More

by Reani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2023

Secor Volvo Cars responded

Reani, it's great to know you've been with us for 13 years at Secor Volvo Cars! We appreciate your loyalty and we're glad our team has consistently provided honest care. Here's to many more years together! Thank you!

July 24, 2023

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Employee Rating

Our experiences at Secor have always been first rate. Diane Gebhard works so hard to ensure that all turns out as promised. There is teamwork and camaraderie. More

by gaida.fuller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diane Gebhard, Steve Matters

Jul 25, 2023

Secor Volvo Cars responded

Thank you for the kind words and loyalty! We're happy to hear that Diane and our team at Secor Volvo Cars provided you with a first-rate experience. We appreciate your support and look forward to serving you again in the future. Have a great ride!

June 24, 2023

Dealership Rating
Employee Rating

The whole process was smooth and very professional. Our salesperson was very thorough and knowledgeable on the vehicle. More

by Lbanno82
Sales Price Transparency
Recommend Dealer
Yes
Jun 26, 2023

Secor Volvo Cars responded

We're so glad to hear that your experience at Secor Volvo Cars was smooth and professional! Our team strives to provide thorough and knowledgeable service. Thank you for choosing us, and enjoy your new vehicle!

March 27, 2023

Dealership Rating
Employee Rating

Stephen was extremely knowledgable, helpful, and friendly. His enthusiasm for the Volvo brand convinced me to change my 30 year allegiance with Toyota vehicles to Volvo. More

by Susanabbot
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Mar 29, 2023

Secor Volvo Cars responded

Thanks for the five stars, Susan! We're glad to hear that Stephen and the rest of the crew here at Secor Volvo Cars could assist you. We hope to see you back!

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